Our client is looking for a highly skilled, motivated and dedicated General Manager: Operations who would like to be part of the team.Purpose Of The JobTo lead the company alongside the Chief Executive Officer, taking the business forward by leveraging their experience and expertise. In addition, the incumbent shall act as a bridge between the executive team and other employees while building the company operational strategy. The General Manager Operations coordinates company operations, ensuring Finance and Distribution, Stakeholder and Membership, Licensing departments, Information systems, and Legal departments are guided to achieve their goals.Key Responsibilities Include But Not Limited To The FollowingOptimising operational capabilities.Analyse every department to identify areas of improvement for increasing productivity.Mentor the licensing team in licensing best practices.Manage licensing and distribution initiatives.Provide guidance on licensing negotiations.Employ strategies that safeguard, correct and maintain up-to-date membership and works information.Ensure membership information and works are integrated into SUISA and CisNet resulting in the creation of IPI and ISWC codes.Provide strategies to increase frequency, accuracy, and quantity of royalty distributions.Implement, monitor, and evaluate improvements relating to data processing and member statements by deploying new technologies and streamlining processes.Provide fit-for-purpose reports to assist the CEO and the Board in their decision-making processes.Assist in the formulation and implementation of the operational budget.Managing the Organization's Operational Policies and ProceduresCreate and manage the inventory of current operational policies and practices in line with the company culture and vision.Recommend workable changes in line with relevant legislations and best practices.Ensure the company reports an unqualified audit.Leadership and Staff CoordinationIn agreement with the Chief Executive Officer, create a succession plan and implement human capital development strategies and training where necessary.Provide guidance to operational staff on a continuous basis.Manage organizational performance against strategic objectives.Respond to staff requirements for assistance in the shortest possible time. Reduce staff reliance on you by delegating and upskilling them in their area of operation.Create consensus, resolve disputes, bring people together, and build collaboration between teams.GovernancePrepare for the AGM of members in accordance with the MOI.Ensure the company adheres to all statutory requirements and complies with all legislation.Stakeholder ManagementEmployment of strategies that maximise stakeholder satisfaction for members (Publishers and composers), government (CIPC, DTI, DAC, DOC, and other governmental departments), bilateral agreements with other societies, and media.Minimum Qualifications, Experience And KnowledgeRelevant Bachelor's degree.LLB/LLM with a specialisation in copyright will be an added advantage.5 to 10 years managerial experience in Music Publishing, collective management of copyright and related rights, operations or business development.Demonstrated skill in project management and time management.Understanding of music business processes, departments and goals.Excellent communication skills.Exceptional client relations management and people management skills.Demonstrated leadership ability.Solution-oriented, and demonstrates a knack for decision-making to efficiently face challenges.Expertise in project management, self-management, and other management tools.If you do not hear from us within 2 weeks after the closing date, please consider your application unsuccessful.Desired SkillsCommunicationStakeholder relationsMemberships managementLicensing managementPeople managementFinancial management
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