General Manager

Key Responsibilities: Oversee and manage all lodge operations, including Housekeeping, Maintenance, Front Office, Reservations, Entertainment, Fleet, and Food & Beverage. Ensure financial health by managing annual budgets and preparing weekly and monthly reports for the Board; contribute to short-, medium-, and long-term planning across departments. Oversee monthly and yearly financials, ensuring compliance with all financial regulations. Lead building projects, ensuring adherence to health and safety regulations and Reserve Rules. Manage HR functions, including staff training, performance reviews, development, and wage negotiations. Foster a team-oriented environment through strong leadership and communication. Build and maintain relationships with timeshare owners, homeowners, points clubs, and exchange companies. Handle operations management, property management, and insurance compliance. Drive marketing and sales initiatives to enhance lodge visibility and occupancy. Ensure compliance with POPI, Employment Equity, and Health & Safety regulations. Requirements: Relevant qualification in health and safety, hospitality management, or a related field. Extensive experience in operations management, with a focus on property and insurance compliance. Strong network connections within the hospitality industry, particularly with points clubs and exchange companies. Excellent problem-solving skills and a proactive approach to challenges. Proven track record with contactable references. Previous experience in wage negotiations and HR management. Strong leadership skills with the ability to work collaboratively as a team player.