General Manager

Key Responsibilities: Operational Management: Oversee all lodge operations, including Housekeeping, Maintenance, Front Office, Reservations, Entertainment, Fleet, and Food & Beverage. Financial Oversight: Manage yearly budgets, prepare weekly and monthly financial reports for the Board, and handle short-, medium-, and long-term planning, including capital expenditure. Compliance and Safety: Lead building projects, ensure compliance with health and safety regulations and Reserve Rules, and manage property and insurance compliance. HR and Staff Management: Oversee general HR functions, including training, performance reviews, staff development, and wage negotiations. Guest Relations: Build and maintain relationships with timeshare owners, homeowners, points clubs, and exchange companies to enhance guest satisfaction. Marketing and Sales: Drive marketing initiatives to increase lodge visibility and occupancy. Compliance: Ensure adherence to POPI, EE, and Health & Safety regulations. Requirements: Qualifications: Relevant qualification in health and safety, hospitality management, or a related field. Experience: Extensive experience in operations management, particularly with property and insurance compliance. Industry Connections: Strong network within the industry, especially with points clubs and exchange companies. Skills: Excellent problem-solving skills, proactive approach, and proven track record with contactable references. HR Management: Previous experience in wage negotiations and HR management. Leadership: Strong leadership skills with the ability to work collaboratively as a team player.