Company DescriptionExperience the life that flourishes at Banyan Tree with our curated 30th anniversary experiences, each one crafted to awaken your senses.
Venture into lush locales, wander through urban oases and restore your spirit in nature's soothing embrace as you immerse in the wonders of living fully at our sanctuaries around the world.
Job DescriptionCollect, verify, and count all cash and credit card payments from various hotel departments (e.g., Front Office, Food & Beverage, Retail).Reconcile all daily cash transactions and prepare reports of cash flow.Ensure that cash drawers are balanced and all discrepancies are identified, investigated, and rectified promptly.Maintain a proper filing system for all financial records, cash reports, and reconciliation documents.Ensure all cash is securely stored in the hotel's safe and vault, following strict security protocols.Oversee the hotel's petty cash fund, ensuring it is accurately recorded and replenished as necessary.Maintain security and confidentiality of cash, financial information, and guest data.Prepare and submit daily cash reports for management review.Summarize all transactions for the day, highlighting any irregularities or variances.Ensure the timely and accurate submission of reports to the accounting team.Coordinate with Front Desk, Food & Beverage, and other departments to ensure accurate reporting and reconciliation of payments.Work closely with the Finance team to ensure all transactions comply with accounting principles and hotel policies.Participate in periodic internal and external audits of cash transactions, ensuring compliance with hotel policies and legal requirements.Assist with the review and implementation of financial controls to minimize discrepancies and enhance cash management efficiency.Ensure all cash handling processes are in line with established protocols and security measures.Address any guest inquiries or issues related to billing and payment discrepancies in a timely and professional manner.Provide assistance to other departments and guests as needed, ensuring the hotel's financial procedures do not negatively impact guest experience.QualificationsA high school diploma or equivalent is required; a degree in finance, accounting, or a related field is preferred.Previous experience in a cash handling role, preferably within the hospitality or luxury hotel industry.Knowledge of accounting principles, financial reporting, and cash reconciliation processes.Experience with hotel property management systems (PMS) and point-of-sale (POS) systems is preferred.Strong attention to detail and accuracy.Excellent organizational skills and the ability to manage multiple tasks effectively.Good communication and interpersonal skills, with a focus on customer service.High level of integrity and discretion with financial information.Ability to work independently and as part of a team in a fast-paced environment.Proficiency in Microsoft Excel and other financial software.Knowledge of local laws and regulations regarding cash handling and financial transactions.Additional InformationYour team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
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