Floor Supervisor - Typo Ballito Junction

These expectations drive my success: I deliver amazing omni-customer moments in line with the Group customer experience model.I plan and communicate targets using Group tools and motivate the team to achieve daily goals.I manage hours, resources and wages under the direction of the Store Manager to achieve profitability, operational efficiencies, and great customer experience.I deliver on VM and loss prevention standards of excellence, protect best-sellers and deliver store productivity. I manage inventory processing with a focus on compliance; provide direction to the team where required.I support the store manager to run the store and perform higher duties when required.I meet expectations, review performance, seek feedback and follow up using the Group Performance Framework.I follow the COG Way and am an ambassador for our Brand and products.I look after myself and others, and work in alignment with our Safety Matters Framework.My performance is measured on: Sales: budget and compsWage percentage and hoursMultisAverage transaction value (ATV)Ratios: Foundation, WAP, PerksInventory shrinkage and accuracyValuesSkills I need to perform are: Product knowledgeVM executionExperience in a relevant fieldCustomer obsessedDrive for resultsCulture championPersonal effectivenessInitiativeProblem solvingDriveExcellence in executionCOG Induction Creds
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