Financial Aid - Administrative Assistant: Ref. No. Fa15 & Fa16

Job title : Financial Aid - Administrative Assistant : REF. NO. FA15 & FA16Job Location : KwaZulu-Natal, PietermaritzburgDeadline : December 08, 2024MINIMUM REQUIREMENTSM+3 qualification in Business Administration, Office Management or Accounting related.One-year Higher Education ExperienceEXPERIENCE AND KNOWLEDGEOffice environment experienceComputer literacy (MS Office / Excel)Good communication skillsGood administrative & organizational skillsBasic knowledge of ITS systemsSUMMARY OF DUTIESGENERAL OFFICE DUTIESFull Bursary AdministrationMaintain on-line filing systemUpdating of students correspondenceReceiving, verifying formsData capturingEnforce current internal processesOther duties assigned by line managerCUSTOMER ADVICE & SUPPORTAssisting students at Reception.Resolving queries where possible.Referral of students to relevant Financial Aid Counsellors & Seniors.Attending to student queries via different platformsInitial screening of students' queries before referrals.Advising students of their application status.Disseminate Financial Aid Information.Booking of student appointments for sponsor visits.Assisting with Bursary applications / other logistical duties.TEAM PARTICIPATIONMaintains sound relationships with colleagues and contributes to team effort.Ensures personal & professional self-development.SYSTEMSViewing student records.Submits weekly & monthly work and statistics reports to Senior Financial Aid Counsellor.Give monthly feedback to Financial Aid team during Departmental meetings.Administrative / Management jobs
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