Receptionist Global Grade 06

Key Output Respond to internal and external telephonic customer requests and queries received through the switchboard.Politely and professionally receive and attend to all visitors.Greets visitors, handles incoming calls and performs general administrative duties.Assist other administrative staff with overflow work, including but not limited to word processing, data entry and internet research tasks.Effective self-management and performance ownership.Communication, professional telephone manner and etiquette.Creation of PR/Goods receipt.Qualification, Experience and Competencies Grade 12At least 2 years' experience in an Administration position.SAP experience would be an added advantage.Customer service experience.Fluent verbal and written communication in relevant business language.Professional conduct and customer service orientation.Sound judgment, attention to detail, resilience (stress handling), drive/initiative, rule orientation, assertiveness, and punctuality.
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