We are looking for an ambitious and motivated professional to join our Finance Projects and Systems Centre of Excellence in Cape Town.
To ensure stability and service delivery of the SAP finance production system. Working closely with business to ensure stability of the systems environment and analysing and resolving issues that may arise.
First and second line support for the following areas: Invoice to Cash, Accounts Payable, Record to Report, Projects and Fixed Assets and Real Estate. Responsible for upskilling users and transferring knowledge.
Key Responsibilities
Support the finance systems business processes and integrations into SAP ERP
Develop a deep understanding of TFG's financial systems and processes,
Proactively investigate and resolve complex financial system discrepancies, delivering exceptional service to all stakeholders
Support invoice automation solutions, with OCR technology
Ensure optimal performance and stability of finance solutions
Incident Management – Business Process, Integration & Reconciliation
Problem solving and root cause analysis to identify suitable solutions to resolve the incidents
Providing timely responses to queries
Report any errors and issues to the key stakeholders related to finance applications
System integration and data reconciliation queries support and investigations
Troubleshoot integration issues, trace the root cause, and identify improvements
Support the finance reconciliation solutions (Alteryx)
Ensure that business and system requirements for small enhancements are adequately met and implemented through working closely with users at all levels
Conduct System Maintenance, Security and UAT
Develop effective and efficient test plans
Conduct the user acceptance testing and identify errors within the system
Assist with reviewing the risk and impact of testing defects
Assist super users in testing
Work with the business to ensure readiness for the upgrades
System Support and Training
Support of financial systems users on the current business processes
Develop and maintain the user guides and manuals (Standard Operating Procedures)
Assist with change management relating to new systems or processes or changes to systems or processes.
Management and maintenance of user access
Stakeholder Engagement & Communication
Collaboration with internal stakeholders to provide solutions to problems
Maintain effective relationships with stakeholders
Provide feedback on progress
Qualification and Experience
Degree in Finance / Accounting / Business
SAP experience is desirable
3 - 5 years functional experience in Finance Information Systems
Skills
In depth understanding of financial systems and integration of transactions
Understanding systems maintenance
Analytical skills
Deadlines and results driven
Ability to work under pressure
Problem solving abilities
Strong communication skills both verbal and in presentations
Behaviours
Business Insight - applies market and business insights in order to drive organisational objectives
Communicates Effectively - conveys information and communicates ideas in a clear, concise and impactful manner
Decision Quality - consistently makes timely, well-rounded and informed decisions
Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
Financial Acumen - understands and applies financial concepts and principles to make informed financial decisions
Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
Tech Savvy - leverages new technology to enhance productivity, improve problem solving, and support business growth
Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.
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