Key ResponsibilitiesInput into overall TFG Store Development strategy and support implementation of all new processes and systems, and to provide innovative solutions to improve efficiencies and customer experience.Team management and supervision.Oversee all reactive maintenance related queries across TFG Africa Stores.Create & maintain Asset Register where needed.Manage monthly payments ensuring costs reflect on the correct periods and suppliers' invoices are on time in line with job cards.Manage the process of CAPEX from initiation to completion.Ensure services and/or materials purchased acquired are in accordance with Group Audit requirements, specification, and policies.Best practices, pricing and SLAs implemented with all preferred service providers and managed and always maintained.Pull reports for monthly reporting for brands.Attend to all escalations from brands and ensure communication with the client is timeous, especially on emergencies and escalations.Liaison with Divisional teams in Ops/Admin Managers, regularly to feedback on current spend, trends and challenges.Qualifications And ExperienceRelevant post matric qualification (Technical Degree / Diploma)Minimum of 3 - 5 years' experience in Retail Operations / Facilities / MaintenanceManagement with relevant relationship management skillsRelevant experience of legislation and store compliance.SkillsExperience with full MS Suite packageSAP KnowledgeExcellent interpersonal skills with proven persuading and influencing abilityBe an excellent negotiator.Decision making and problem-solving skillsGood time management, monitoring and planning skills.High energy levels, fast paced, works well under pressure.BehavioursEnsures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets.Customer Focus - understands, anticipates, and meets the needs and expectations of customers.Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness.Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes.Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.About UsWho we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We're a purpose-led business, and on this team, you'll share the pride of making an impact across a whole industry.About The TeamAt the heart of our organisation's functionality lies the Facilities Department – the engine that ensures our work environment is not just a space but an ecosystem optimised for productivity and well-being. Comprising dedicated professionals and experts, our Facilities Department is committed to providing top-notch services that go beyond the ordinary.
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