This is a great opportunity to join an expanding company as an Ecommerce Operations Manager.This company is expanding their digital channels and looking for somebody who can oversee the smooth running of our ecommerce platforms and help to deliver continued growth in a key area of the business.Reporting to the Head of Digital, you'll have the opportunity to be involved in some exciting projects for a brand steeped in heritage, across an omni-channel environment. If you'd like to be part of a dynamic team, in a forward-thinking business, with excellent career prospects, please read on.What you'll be doingActing as a conduit between the Digital team and other departments within the organisation and also external agencies and partners.Ensuring the efficient and effective running of the ecommerce platforms.Overseeing web development plans, both ad-hoc and in-line with the wider digital strategy.Coordinating and project managing inter-departmental teams to deliver best-in-class projects on time.Managing software integrations, including PIM (and PIM workflows), CRM databases, audience segmentation, email automations, loyalty programmes, review and social media integrations, along with despatch software.Providing a technical understanding for the business on both new and existing software, assessing the benefits and analysing how they fit into the company's plans.Identifying areas for website improvement, focusing on UX and CRO techniques, presenting the financial implications.Producing and presenting digital trading and performance reports.Providing technical assistance, when required, to our stores regarding the online ordering system.We need you to haveExperience in digital technologies, ideally with an ecommerce focus.Knowledge of SaaS platforms, such as PIM, CRM, and ESP.Project management experience, with a willingness to multi-task and get things done.Strong analytical, organisational, and problem-solving skills.An ability to make the technical easy to understand.Enthusiasm for the worlds of digital and fashion.To hear more, send your CV now.
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