Dispatch Supervisor (External) (JB4834)
Chloorkop, Midrand
R25 000 to R30 000 a month CTC
Permanent
An organization that is dedicated to producing and distributing advanced technological animal feed additives and disinfectant products for the animal feed, livestock, and food industries is looking for a Dispatch Supervisor (External) to join their Team you will be responsible for ensuring the right products are delivered to the right location, on time, to the quality required and in the most cost-effective way to all customers and also managing and overseeing the export dispatch operations to ensure that international shipments are processed efficiently, comply with regulatory requirements, and meet customer expectations
Minimum Requirements:
Education: Grade12 plus relevant degree or 3-year diploma
Minimum of 2 years' experience in Freight Forwarding
Minimum of 2 years' experience in Pricing / Estimates
Experienced in exporting into Africa across boarders
Experience in working with external transporter
Understanding of incoterms, critical
Understanding of shipping line processes and requirements
Understanding of port charges and processes.
Excellent administrative, computer and communication skills, people management, coaching abilities, teamwork, and time management
Unique blend of business and technical savvy
A big-picture vision and the drive to make that vision a reality
Enjoy spending time in the market to understand customer challenges, and find innovative solutions for the broader market
Ability to work independently and be self-motivated as well as part of a team
Ability to conduct thorough internet research and meta-analysis
Detail oriented with strong follow-through skills
Excellent presentation skills and good interpersonal skills
Strong oral and written communication skills
Excellent organizational skills
Strong computer skills including Microsoft Office (PowerPoint, Excel, Access)
Be able to execute the DEDVIM process (define, explore, develop, validate, implement, measure)
Duties and Responsibilities:
Create and implement best practice dispatch principles, policies, and processes across the organization to improve operational and financial performance
Plan, coordinate and manage the movement of outgoing export orders and those delivered locally through External Transporters
Manage External Transporters by ensuring correct quantities and products are loaded to that which was invoiced and ensure adherence to Service Level Agreements
Ensure standard load configurations are developed and adhered too
Ensures organization and the proper sequence of loads is delivered to maximize efficiency
Inspect orders to ensure the correct quantities and products match what was invoiced to the recipients
Track final product shipments, costs, and timelines according to requirements
Resolve shipment and inventory issues
Negotiate and Procure rates from 3PL service providers, such as port agents, transporters as well as origin stations
Compile estimates and quotations
Provide monthly reporting of conversion of estimates to business
Keep detailed, organized records of orders and stock
Prepare accurate reports according to the expectations of management
Analyse data, and suggest modifications and improvements accordingly
Ensure that customer orders are delivered safely, effectively, and efficiently and in line with the company requirements
Resolve any arising customer problems or complaints
Monitor quality, quantity, delivery times, and transport costs
Partner with the Sales Team and keep them informed and up to date on progress of deliveries
Assist in overseeing the warehouse, ensure the integrity of stock accuracy, and manage stock movements with the help of team members
Ensure that all export shipments comply with international trade regulations, customs requirements, and company policies
Stay up to date with changes in export regulations and implement necessary adjustments to procedures
Develop and maintain efficient export dispatch processes and procedures to enhance productivity and reduce costs
Ensure metrics, reports, and process documentation is available
Oversee Dispatch (Internal) as and when required
Ensure pest control and documentation is up to date
Ensure that all Health & Safety policies, procedures, rules and regulations are adhered to and are regularly reviewed, updated and communicated
Please do not apply using Scanned CVs, no supporting documentation is required at this point, this will be requested later..
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