Job Description P OSITION OVERVIEW: Leading the digital transformation of BCS Group's fiber network construction and maintenance operations across Africa, initially focusing on 7 countries.
The role combines deep technical knowledge of fiber network construction with digital transformation expertise to deliver a comprehensive managed services framework.
PRIMARY RESPONSIBILITIES: Construction Phase Leadership (Initial Focus): Lead digital transformation of fiber network construction and maintenance operations Design and implement standardized processes for cross-border construction activities Develop digital workflows for maintenance scheduling and execution Implement real-time project tracking and reporting systems Optimize fleet and workforce management across countries Create ROI models and value propositions for construction phase optimization Technical Solution Architecture: Design integrated solutions incorporating core platforms: Agility (Operations Management) VetroFiber Map (Network Design) ZOHO One Fleet & Workforce Management solutions AWS API Gateway Connectivity for remote workforce IT infrastructure and support for the all staff involved with construction and network services Create technical architecture frameworks for cross-border operations Develop integration strategies for all systems Commercial Development: Structure managed services framework for pan-African operations Develop detailed pricing models and commercial proposals Create country-specific implementation plans Design scalable solution for expansion to additional countries Program Management: Lead solution discovery workshops with BCS stakeholders Manage vendor relationships and technology partnerships Coordinate cross-functional teams across countries Monitor and report on key transformation metrics Drive standardization of processes across operations K EY PERFORMANCE INDICATORS: Successful implementation of digital platforms across initial 7 countries Achievement of targeted benefits: 45% faster fiber roll outs 35% reduction in cost per premises 50-70% reduction in manual efforts Delivery of comprehensive managed services framework Successful standardization of cross-border operations Development and approval of commercial proposal ENGAGEMENT STRUCTURE: Initial Phase: 2-months consulting engagement focused on construction phase Long-term: Potential transition to permanent role leading broader digital transformation program Requirements R EQUIRED QUALIFICATIONS: Bachelor's degree in Engineering, Computer Science, or related field 10+ years experience in digital transformation roles Proven expertise in fiber network construction and maintenance operations Strong understanding of telecom infrastructure and systems Experience with ERP systems and cloud-based platforms Track record of leading large-scale transformation projects in Africa Experience in managed services structuring and delivery REQUIRED SKILLS: Deep understanding of fiber network construction methodologies Strong project and program management capabilities Experience with digital workflow design and implementation Excellent stakeholder management skills Commercial acumen and proposal development expertise Cross-cultural communication abilities Change management expertise Requirements REQUIRED QUALIFICATIONS: Bachelor's degree in Engineering, Computer Science, or related field 10+ years experience in digital transformation roles Proven expertise in fiber network construction and maintenance operations Strong understanding of telecom infrastructure and systems Experience with ERP systems and cloud-based platforms Track record of leading large-scale transformation projects in Africa Experience in managed services structuring and delivery REQUIRED SKILLS: Deep understanding of fiber network construction methodologies Strong project and program management capabilities Experience with digital workflow design and implementation Excellent stakeholder management skills Commercial acumen and proposal development expertise Cross-cultural communication abilities Change management expertise