Danish Speaking Customer Service Ambassador Job – Competitive Salary + Benefits – Cape Town, So[...]

Are you passionate about luxury brands and exceptional customer service? Join this team as a Danish speaking Customer Service Ambassador and become a part of their prestigious luxury eCommerce company based in Cape Town, South Africa! You will deliver world-class customer service to customers via email, chat, and phone while maintaining a deep knowledge of their luxury product catalogue to provide personalised recommendations. If you're dedicated to providing exceptional service and passionate about luxury brands, then this job is perfect for you!
Your key job responsibilities as the Danish speaking Customer Service Ambassador in Cape Town, South Africa:

Deliver world-class customer service to Danish speaking customers via email, chat, and phone
Assist customers with inquiries, order placements, returns, and product information
Maintain a deep knowledge of our luxury product catalogue to provide personalised recommendations
Handle and resolve customer complaints and concerns with professionalism and empathy
Collaborate with cross-functional teams to improve the overall customer experience
Provide feedback on customer trends and suggest improvements to enhance service quality

Requirements for thisDanish speaking Customer Service Ambassador jobin Cape Town, South Africa:

Fluent in Danish, both written and spoken
Proficiency in English to communicate effectively with colleagues and support international customers
Passion for luxury brands and products
Exceptional communication and interpersonal skills
Previous customer service experience, preferably in eCommerce or luxury retail
Strong problem-solving abilities and attention to detail
Ability to adapt to a fast-paced work environment
Familiarity with eCommerce platforms and customer service software is a plus

If you meet the above requirements for thisDanish speaking Customer Service Ambassador job in Cape Town, South Africa, we would like to hear from you! Please send your CV through to ******! If you do not receive any feedback within 7 days of your application, please be advised that you were not successful in making the shortlist.
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Tagged as: Cape Town, Cape Town jobs, Danish, Danish Jobs, South Africa
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