Customer Care Legal Liaison

Details of the offer

We are seeking a Customer Care Legal Liaison to join our team. The ideal candidate will be responsible for providing legal support and guidance to our customer care team to ensure compliance with laws and regulations related to customer interactions. The Customer Care Legal Liaison will also be responsible for handling any legal inquiries or issues that may arise from customer interactions.

Responsibilities:Review and provide legal guidance on customer care policies and proceduresEnsure compliance with all laws and regulations related to customer interactionsHandle legal inquiries or issues from customers or other external partiesCollaborate with our legal team to address legal matters related to customer careDevelop and maintain legal documents and resources for the customer care teamTrain and educate customer care team members on legal compliance requirements Requirements:Bachelor's degree in Law or related fieldPrevious experience in a legal role or customer care role preferredStrong understanding of legal and regulatory requirements related to customer interactionsStrong written communication skills, including accurate spelling and grammarAbility to work effectively in a fast-paced environmentDetail-oriented and organizedAbility to think critically and problem-solve effectively Package Includes:15 days annual leaveMomentum FundsAtWork provident fundMarket related salaryLife Insurance If you are a dynamic and detail-oriented individual with a passion for legal compliance and customer care, we encourage you to apply for the Customer Care Legal Liaison position at our company.

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Nominal Salary: To be agreed

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