Customer Advisor

You will need to login before you can apply for a job. Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements.Job title:Customer Advisor.Job Description:To achieve customer and client KPI targets in relation to all contacts received via multiple channels working within the requirements of data protection legislation To deliver an excellent customer experience by providing a customer-focused, right first-time service, managing any customer complaints to a satisfactory conclusion.. To respond to all contacts from both internal & external customers made via all the available channel To accurately capture data and enter it on to the relevant systems More experienced Advisors will support the Team Leader by mentoring and supporting team members to improve customer satisfaction and efficiency metrics within the business areaLocation:South Africa - Cape Town - Atrium,South AfricaTime Type:Full timeContract Type:Fixed Term (Fixed Term) Visit this company's hub to learn about their values, culture, and latest jobs.Create a job alert and receive personalised job recommendations straight to your inbox.
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