Crm Agent - Bon Accord Pretoria

Duties:- Contract Management : Loading of new clients and updating of existing client details on all systems (Pastel / RPX / CRM)- Customer Care (after sales service) : Client queries, complaints, reporting, assisting all department with Client related queriesRequirements:EXPERIENCE- 5 years experience in Customer Care a similar position- Pastel Evolution experience QUALIFICATIONS / SKILLS :- Matric- Self management & professionalism- Strong administration skills- Attention to detail and accuracy- Excellent communication skills (Fluent in English & Afrirkaans due to client base)- Intermediate user on Office 365 packages Should you not receive a response within 10 working days, please consider your application as unsuccessful