Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice.
Job Introduction:
G4S Secure Solutions (SA), a leading provider of integrated security management solutions, has a vacancy for a Contract Manager based on our operations in United Manganese Ukalahari Mine, Northern Cape.
The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation,and understanding the role which a Contract Manager plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.
Role Responsibility:
Main Purpose of Position
The main purpose of the job is to report to the Customer Services Manager, the CM coordinates the provision of contractual and ad hoc security services to their dedicated customer, in compliance with legislation, Company policies and procedures, to ensure achievement of budgeted financial targets.
Effective management of the contract financial performance
Initiate cost saving model and controls
Gross Margin Management
Direct Wage control / ER management
Overheads control
Contract profitability
Existing Revenue Growth
Escalations are achieved
Manage the contracts cash flow.
Effective management staff within contract
Effective Organisation
Staff turnover analysis, proper allocation of staff to positions and structure.
Effective labour management including rosters and shift patterns
Management of overtime and annual leave
Succession Planning and Employment Equity
Ensuring that performance assessments of all subordinate employees are conducted, and corrective action implemented where necessary.
Ensuring that acceptable standards of behaviour at work are maintained by all subordinate employees, as required by G4S's code of conduct and disciplinary code.
Ensuring that all disciplinary actions are conducted in compliance with Company policies and procedures.
Effective management of operations
Client retention and customer service levels
Ensuring that site meetings are held on an ongoing basis.
Conducting regular site visits to assess effectiveness of site procedure implementation, identifying training needs and procedural improvements.
Ensuring that all required formal customer meeting are scheduled, attended and minuted.
Maintenance of client relationship and ensuring client retention
Ensuring that absenteeism is maintained within established norms.
Ensuring that manpower is maintained at optimum levels, to minimise unnecessary overtime.
Ensuring that only appropriately trained and PSIRA registered security personnel are utilized at all times.
Ensuring that claims against the Company are prevented or minimized through regular customer risk assessments.
Effective labour management and rostering
Liaison with regards to invoicing, accuracy of such and securing payment
Health and Safety
Participate in the design/ development/ review/ implementation and monitoring of the branch/region/national safety plans for each year.
Participate in safety forums created by company for example safety meetings and safety talks
Report all safety incidents to the relevant people
Discuss all safety incidents on all levels
Follow-up on any activities assigned through safety meeting/committee/representative/management
Attend safety education and refresher programmes
Comply with safety policies and procedures at workplace
Distribute safety information as and when required
Wear protective clothing all the time
The Ideal Candidate:
Qualification andExperience
Grade 12
Relevant Tertiary recommence (Security Management advantageous)
PSIRA Grade A
Driver's Licence (preferably C1)
Previous Security Mine ManagerialExperience Essential (3 - 5 years Mine Security Management experience)
Proven experience in Customer Relationship Management
Skills and Attributes
Strong Management and Leadership skills
Business acumen
Attention to detail
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