Compliance Monitoring Specialist-2Job DescriptionTo develop and implement audit processes for conducting quality assurance of all deliverables to contribute to the implementation of a group compliance monitoring methodology in accordance with relevant regulations, applicable codes of conduct and within best business practice principles.Control expenditure and identify process improvements to contain and reduce costs.Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation.Deliver customer experience excellence in own service delivery aligned to Organisational values and service standard.Compile reports that track progress and guide business to make informed decisions.Manage risks in own area of responsibility.Implement, monitor and control business processes according to quality standards; policy; and compliance and governance requirements in area of accountability. Ensure the development, alignment, mapping and implementation of end-to-end processes aligned to the customer journey map.Research, enable and consult on improvements and opportunities to harness technology and platform enablement.Review existing processes and suggest innovative ideas to improve and streamline processes to drive efficiencies and minimise redundancy.Monitor customer feedback reports and align processes to maximise efficiencies.Participate in effective governance structures to meet the requirements imposed by governmental bodies, regulators, industry mandates or internal policies. Provide guidance to management on developing remediation programmes that ensure adherence to regulatory requirements.Stay abreast of relevant trends and typologies to inform the Group Compliance Monitoring Framework. Provide guidance to management on developing remediation programmes that ensures adherence to regulatory requirements.Contribute to the development of risk-based Compliance Monitoring plans to ensure coverage of key compliance risks across the Group.Execute Compliance Reviews to ensure monitoring reviews are strategic, thematic, and structural to deliver the required level of assurance within the agreed timelines.Monitor and control record-keeping of all review documentation in the relevant SharePoint folders in line with the Group Compliance Monitoring Data Handling Procedure.Monitor compliance with laws and regulations to facilitate the establishment of a compliance culture that contributes to prudent risk management.Produce aggregated and reliable reports and formulate pertinent observations and recommendations to enable the effectiveness of critical business decisions and reporting.Take ownership for reporting issues raised during reviews to ensure effective resolution of issues within agreed timeframes.Participate in planned activities that are appropriate for own development.Display and encourage an appreciation of teamwork and inclusivity.Develop, encourage and nurture collaborative relationships across area of specialisation.Job DetailsTake note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.07/11/24All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
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