Client Success Manager (Core)

Job title : Client Success Manager (CORE)
Job Location : South Africa,

Deadline : December 19, 2024

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Job Requirements Act as the primary point of contact for clients Build and maintain strong relationships with clients Understand client's needs and develop customized solutions to meet them Provide guidance and support to clients to ensure their success Monitor client satisfaction and identify areas for improvement Collaborate with other members of the CrewBloom team to optimize client experiences Manage and respond to client inquiries and concerns in a timely and professional manner
Required Skills and Experience Bachelor's degree in Business Administration or any equivalent Minimum of 3 years of experience in client success, account management, or client management Knowledge of the staffing and recruiting industry Excellent communication skills, both written and verbal Demonstrated ability to build and maintain client relationships Strong problem-solving skills Proactive and able to work independently
System Requirements At least 15mbps for the main internet and at least 10mbps for backup A desktop or laptop that has an i5 processor with at least 8 GB RAM and an i3 processor for backup Note: Back-ups should still be able to function when there is a power interruption A webcam Noise-canceling USB Headset Quiet, Dedicated Home Office Smartphone

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