Client Service ConsultantLocation: Johannesburg
Time Type: Full time
Posted On: Posted 2 Days Ago
Time Left to Apply: End Date: November 14, 2024 (4 days left to apply)
Job Requisition ID: R24594
Job DescriptionTo provide customers with excellent service by ensuring that they are served promptly, understanding their needs, and processing their requests. Apply appropriate sales processes within the unit to achieve sales targets. Converting leads to sales by opening active accounts to achieve annual targets.
Hello Future Client Service Consultant Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of the people that make it happen.
As part of our team in Wealth and Investments, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now's the time to imagine your potential in a team where experts come together and ignite effective change.
Are you someone who can:Manage costs / expenses within an approved budget to achieve cost efficiencies.Deliver exceptional service that exceeds customers' expectations through proactive, innovative, and appropriate solutions.Manage existing clients and grow the portfolio through making contact and generating leads.Grow the active customer account base to increase the client base.Maintain expert knowledge on specific products, pricing, application procedures, processing, and timelines to drive and achieve relevant product and service targets.You will be an ideal candidate if you can:Maximise business portfolio cross-sell opportunities and strengthen client relationships.Contact prospective clients and sell appropriate banking products to achieve sales targets.Define a sales portfolio growth strategy in line with predetermined growth targets, determined on an annual basis through conducting competitor analysis and innovating new value propositions by developing sales initiatives that align with various segment strategies.Comply with governance in terms of legislative and audit requirements.Enter all qualified leads into the sales pipeline and maintain on a daily basis.You will have access to:Opportunities to network and collaborate.A challenging working environment.Opportunities to innovate.We can be a match if you:Track, control, and influence sales and service activities with the specific aim to increase sales and service efficiencies.Provide accurate and reliable sales and service statistics.Manage your own development to increase your competencies.Apply now if you are interested in taking the next step. We look forward to engaging with you!
All appointments will be made in line with FirstRand Group's Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. Candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless required by law to disclose this information to other parties.
Job DetailsTake note that applications will not be accepted after the date below. Kindly submit applications ahead of the indicated closing date. Closing Date: 14/11/24
About UsServing retail and commercial customers, FNB is so much more than a bank, offering life and short-term insurance, innovative savings and investment products, and a digital universe of solutions that help customers navigate challenges and opportunities of everyday life. It has a market-leading app and a globally recognised rewards system in eBucks. FNB has won multiple awards, including the Strongest Banking Brand in the World in the Brand Finance Banking 500 2023 report. FNB represents multiple opportunities for you to build an exciting and rewarding career, especially if you want to change people's lives in an authentic, profound, and sustainable way.
#J-18808-Ljbffr