We require the services of a Shop Manager who will be based at one of our Charity Shops in Vangate Mall, Cape Town. The successful candidate will be responsible for maximising the sales and minimising the expenses of the St Luke's Combined Hospices Shop and ensuring staff and volunteers work as one team in executing their designated duties.ENTRY LEVEL QUALIFICATION, KNOWLEDGE AND EXPERIENCEMust have a matric certificateAt least three to five years relevant experiencePrevious retail experience (added advantage)Knowledge of charity sector (added advantage)Understanding of stock supply, rotation, and pricingManaging staff and volunteersWorking with budgetsMarketing and publicising a charitable ventureKEY PERFORMANCE AREASMaximising sales (per shop).Managing the shops expenses.Cash handling (cashier floats, daily reconciliation) and banking.Ensure vigilance to reduce shrinkage (internal/external theft).Manage Retail Processes.Manage and Develop People.Ensure that Retail and Human Resources policies and procedures are adhered to.Perform other duties, as and when so requested, in support of team goals.ESSENTIAL SKILLS AND ATTRIBUTESKnowledge of sales techniques and product knowledge.Strong analytical skills.High level of interpersonal skills.Strong entrepreneurial and negotiating skills.Customer service orientated.Good communication skills.Computer literacy.SCREENING PROCEDUREAll applicants are expected to provide or avail themselves for:A letter of motivation for the application.A fully completed application form (this can be completed later, should you be selected for an interview).A properly formatted and detailed Curriculum Vitae (with dates and reasons for leaving, citing your most recent remuneration and expected income). Please upload a proper CV.Copies of all Certifications, Degrees, Registrations, etc.Proficiency assessments to assess competence in areas required, inclusive of a panel interview.WE HOLD OUR HEADS HIGH WITH THE FOLLOWING BENEFITS:Better than Basic Condition of Employment leave benefits, and study leave that exceeds comparative benefits of other organisationsNPO market-related remunerationA contributory Pension Fund that includes Group Life Insurance, Disability- and Funeral CoverPreferential working hours of 08h00 to 16h00 Monday to Saturday, with exception of roles that expect after-hours deliverablesCompetency-based development opportunities.Free access to an Employee Wellness Program managed by CWS, offering 24/7/365 Telephone Counselling, access to Legal, Financial, Family Care, Psychosocial, and Health specialists, Face-2-Face- and trauma Counselling.Closing date: COB 5 November 2024. All applications received within the time frames will be considered. Applicants, who do not receive a response on their application within 5 working days of the closing date of the advertisement, are to accede that the application was not successful. Please forward your application to ****** , citing the reference number top left.NoteSt Luke's Combined Hospices reserves the right not to make an appointment to this position.St Luke's Combined Hospices is guided by the principles of Employment Equity.On behalf of Management, we wish you well in your application and future endeavours!Job Types: Full-time, PermanentEducation:High School (matric) (Required)Experience:Shop management: 3 years (Required)
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