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Call Centre Supervisor

Call Centre Supervisor
Company:

Tailormade Solution

Place:

Johannesburg, Gauteng

Job Function:

Customer Service

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Details of the offer

We are looking to employ a Call Centre Supervisor to manage a market research call centre in Randburg. This person will be responsible for the day to day managing of the agents with regards to rostering, disciplines, productivity etc.Grade 12 (minimum)Call centre experience essentialWell versed in disciplinary proceduresAble to roster and rotate staff on a daily basisAttention to detailAbility to listen attentivelyIs aware of correct telephone etiquetteKeeps client relationships at a professional levelMaintains high levels of integrityIs passionate and enthusiasticGood organisational skillsGood people skills in order to deal with clients at various levelsUses InitiativeAbility to work under pressureComputer LiterateCriminally ClearAble to work on weekends

Job Function:

Requirements

Call Centre Supervisor
Company:

Tailormade Solution

Place:

Johannesburg, Gauteng

Job Function:

Customer Service

Report this offer

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