A vacancy exists for a Business Manager in the Inland South Region to manage contracts and onsite clinics in Johannesburg and surrounding areas. The successful candidate will report to the Regional Business Manager and will be responsible for rendering a quality service which is effective and efficient and exceeds customers' expectations.
Critical OutputsEnsuring the delivery of a quality service to our customers in alignment with our Service Level Agreement obligations and regulatory compliance.Direct and continuous engagement with customers, relationship building and sustaining these relationships & improving on the engagement across different levels, to foster cooperative relationships intended to optimally impact the delivery of an integrated wellness solution.Project manage all aspects of the assigned client portfolio.Ensure monitoring, documentation, facilitation, and direct engagement with customers for queries regarding health solutions & respond within a timely and appropriate manner.Responsible for the effective and timeous delivery of high-quality services to customers.Strategically build relationships with identified stakeholders within the client organisation to deliver on an integrated wellness solution.Actively identifying new business opportunities within the region supporting the Life Health Solutions sales and marketing strategy.Achieving the business growth targets and retain clients within the region, in line with the business strategy, by meeting short-, medium- and longer-term objectives.Responsible for contract renewals, annual increases, and client retention of assigned portfolio.Source new and upselling opportunities within assigned portfolio.Active leading and encouraging participation from all employees to achieve strategic objectives.Provide direction and inspire positive work behaviours in line with Life Healthcare and Life Health Solutions code of conduct and workplace culture.Leading, guiding, and managing the teams to ensure they receive the necessary information, infrastructure, logistics and functional support to achieve and meet their objectives.Demonstrating visible leadership in respect of the Life values, operating model, and strategy.Ensuring and driving optimal management of business governance to achieve sound business ethics, risk management and control with appropriate transparency and controls.Escalation of identified risks to the correct reporting lines and follow-through on remedial actions required.RequirementsThe following qualifications and experience are required:
A degree in Occupational Health will be a preferred or alternatively a qualification in nursing /health care field.A business Degree/ or appropriate relevant qualification will be an added advantage.The individual must be a good professional role model. He/she must have good organisation and management skills, be an effective business communicator and motivator, and have good interpersonal skills.Computer literacy is essential and proficient in Word, Excel, and PowerPoint.At least 5 years' experience in a health-related environment with management experience in Occupational Health, Emergency Care and Wellness industry will be an advantage.Experience in administration, financial, operations and human resource management (including communication and training).In addition, the post holder will be in possession of a valid Code 08 Drivers Licence and have his/her own car available for his/her use. The vehicle must be reliable and have adequate insurance as travel between client sites is required. Occasional overnight trips may occur.Induction /clinical training and on the Job planned task observations for nursing staff is a critical requirement.CompetenciesProblem-solving, analysis and judgmentResilienceInfluencing skillsMotivating and developing peopleFocus on quality and excellence.TeamworkVerbal & written communication skillsBusiness insightAbility to manage and motivate staff.Organizational awarenessDrive and energyExcellence orientationEthical behaviorBuilding relationships & networkingCustomer responsivenessStatistical analysis and reportingProficient in clinic administration and data capturingEmail: ****** Closing date: Tuesday, September 10, 2024
Internal applicants - Before making an application, you are requested to discuss your application with your line manager. External candidates will also be considered.
Life Healthcare is an Equal Opportunity Employer.
Thank you for your interest in this opportunity. Kindly note that only shortlisted candidates will be contacted. Applicants who have not been contacted within two weeks of the closing date of this advert should consider their application as unsuccessful.
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