JOB DESCRIPTIONKey Responsibilities:Requirements' lifecycle managementPlanning and monitoring of BA activitiesEvaluation of Change Requests in order to collate and provide estimations and the assessment of changes on business processes.Meet with Stakeholders to elicit, understand document functional requirements and performance critical analysis on the information providedProduce Functional Specifications including flowcharts, use cases, wireframes and any other diagrams required to clarify business understandingSupport and Collaborate with relevant Fuse Teams around People Connect, Synergy, Freshchat etc.Manage unit testers to ensure that configuration work according to the requirementsManage Quality Assurance Testing to sign-off development meets requirementsUser Acceptance Testing/ Provide guidance to business on UATAbility to initiate policy Development and Implementation assessmentData Collection and Analysis to aid decision makingReviewing current process and reportingBusiness Case ContributionQualifications and Experience:3 - 5 years of experience as a Business AnalystBcom Information Systems or similar qualificationSystems Analysis experience3+ years working in an Agile environmentExperience working with HR processes and procedures (legislative and other)Change management support and implementation expertise.To provide change management supportHR System knowledge advantageousSkills:Strong conflict management skillsExcellent written communication, presentation and negotiation skillsSound judgement, decision-making, and problem-solving skillsGood facilitation skills and the ability to articulate ideas effectively.Organised and thoroughContinuous Improvement PrinciplesBehaviours:Applies market and business insights in order to drive organisational objectivesEffectively works with others to achieve shared goalsCreates an environment within collaboration sessions to foster and nurture a culture of creativity which drives successThinks and plans strategically, focusing on the long-term goals and objectives of the organisationUnderstands and navigates dynamics created by processes, systems, and peopleAssesses and improves the efficiency, effectiveness, and quality of various work processesQuickly adapts and acquires new knowledge, skills, and competencies in a rapidly changing environmentInterprets and simplifies complex and contradictory information when eliciting and collaborating with multiple teamsTakes accountability and ensures others are held to account on agreed upon delivery of outputsSets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable resultsReporting and analysis to track and feedback on progress of outputsPreference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.ABOUT USWho we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We're a purpose-led business, and on this team, you'll share the pride of making an impact across a whole industry.We're the designers, the makers, the shakers and the teams behind the scenes.Are you with us?ABOUT THE TEAMThe human resources team strive to create the best experience for all employees throughout the organisation, focusing on people and culture. This team is responsible for talent acquisition, on-boarding, performance management, development, career progression, employee relations and remuneration.
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