Description:
To ensure daily, weekly, and monthly reporting is completed in a timely and accurate fashion, and customer queries are attended to effectively and timeously.
Requirements:
Grade 12 with Accounting.
3 years' work-related experience or Bookkeeping Certificate.
Working knowledge of MS Office (Advanced Excel).
Working knowledge of SAP.
Strong analytical skills.
Strong attention to detail.
Ability to handle pressure (deadline driven).
Efficient customer liaison.
Responsibilities:
Banking
Monthly reconciliation of bank balance between General Ledger and bank statement.
Clearing Accounts
Reconcile and balance all clearing accounts daily.
Clearing correspondence done minimum twice weekly per store.
Resolve un-reconciled differences.
Reporting
Weekly Exception reporting on all areas of responsibility.
General Ledger
Prepare Sundry Accruals.
Ensure Sundry Accruals balances to General Ledger with supporting documentation.
Prepare journals for approval by Financial Accountant.
Reconciliation of debtor's ledgers between all Accounting and POS systems.
Preparation of various sections for pre-release file - Bulks write-offs, Specials.
Bulk Refunds Administration
Daily follow-up on all outstanding bulk refunds.
Daily preparation and submission of all complete refunds.
Weekly report on outstanding bulk refund requests.
Bulk Re-instatements Administration
Daily follow-up on all outstanding bulk re-instatements.
Daily preparation and submission of all complete re-instatement requests.
Document Warehouse Archiving
Managing relationship with document warehouse.
All index sheets & boxes marked in such a way that any other person will be able to determine where information is kept if need be.
Customer Service
Regular contact with your internal customers.
Demonstrate courtesy and effectiveness when dealing with customers.
Drive for Results
Achieves set targets and completes work accurately and at the required standard.
Delivers best practice quality/standards as established in the company.
Makes an effort to follow through on commitments.
Solve Problems
Identifies problems and seeks root cause.
Resolves problems and escalates issues accordingly.
Using relevant information available in own department and operational work environment to resolve problems.
Make Decisions
Makes decisions within framework of company policies and within set timelines.
Makes decisions giving due consideration to consequences of the decision made in area of responsibility.
Implements decisions made in line with agreed processes and policies.
Plan
Plans within framework of operationally/department policies and procedures.
Handle Pressure
Handles pressure well and is consistent in controlling own responses irrespective of time/or workload pressures.
Remains focused and rational by not showing frustration or anger when resisted and displays self-confidence when dealing with difficult situations.
Calms others who are expressing frustration or anger.
Assert Authority
Gets one's point across with credibility and self-confidence ensuring adherence to policies despite work pressures experienced.
Collaborate
Recognises conflict among team members and deals with it effectively.
Identifies and improves communication to bring conflict within the team into the open and facilitate resolution.
Makes concerted effort to collaborate and build rapport with internal stakeholders in finding solutions to situations leading to conflict and misunderstanding.
Communicate
Assesses the needs of the audience in order to deliver appropriate message and content.
Applies communication strategies to ensure inputs from role players are discussed and acted upon.
Actively shares information and ideas, and encourages others to share their views and concerns.
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