Booking Agent In Cape Town

IGrow Wealth Investments, South Africa's #1 Property Investment Company, is looking for a Booking Agent to join their team in Cape Town.To qualify for this position, you need:Grade 12Minimum 2 years of experience in a telesales roleBe able to make 100 – 120 calls (outbound) per dayMaintain professional telephone etiquettePositive, can-do attitudeBe professionalExperience in the property industry beneficialDuties and Responsibilities:Prospecting and booking 10 consultations per day - including personal meetings or virtual consultations so that the Property Investment Strategist has 6- 8 qualified consultations occurring per day.Make a minimum of 200 - 250 calls per day.A minimum requirement of 80 qualified and occurred consultations per month.Where opportunity arises, to book an attorney into the meeting.Maintaining close client relationships and recording all activities pertaining to dealings with the client on the CRM system (Pipedrive and ZOHO).Ensuring that every client is contacted at least 24 times via telephone, SMS, Whatsapp and email over a 6-month period before being marked as lost.Thorough screening of the client to identify needs and affordability to invest according to the qualifying questions as per the documented script.Ensuring that a minimum of 120 activities, which must include SMS, Whatsapp, emails and calls are completed per day.Assisting with marketing material and confirming client attendance for seminars and showhouses.General reception duties, including front desk, operating switchboard, answering calls, taking messages, and greeting/attending to clients/visitors when required.Promoting all other services provided by IGrow Wealth Investments and IGrow Group.Maintaining a high level of customer service.Follow all prescribed communication processes and systems as provided.Work on a Saturday from 09:00 – 13:00 on a roster basis.Any further duties as requested from time to time.