JHB064 – Automotive Customer Liaison Officer – Panel beater - Western Cape, Stellenbosch #DriveYourCareerForward as a Customer Liaison Officer at a Prestigious Panel beater in Stellenbosch.
Passionate about customer interactions?
Thrive on problem solving and communication?
Then apply to work in this dynamic, team orientated environment.
As the main point of contact for clients, the Client Liaison Officer ensures smooth communication between customers and the panel beating team, delivering a seamless experience and maintaining high service standards.
Remuneration: Market related depending on experience – Benefits including Provident Fund, Medical Aid.
Duties include Customer Engagement and Service Greet and engage with potential clients visiting.
Provide information about automotive products and services.
Answer client inquiries and address their needs effectively.
Manage client interactions from inquiry to completion, provide repair updates and address concerns.
Resolve complaints professionally, and gather feedback for improvement Team Collaboration Work with technicians to ensure clear communication on repairs and timelines Quality Control Ensure all work meets company standards and client satisfaction.
Estimates and Admin Assist Clients to understand repair costs, maintain records and coordinate with insurers.
Requirements: Matric (Grade 12) Min of 2 years + in Customer Service, ideally in Automotive/Panel beating Industries Knowledge of Automotive terms and repair processes is a plus Strong communication, problem solving, and multitasking skills with a customer first attitude.
PC literate with MS Office Suite experience Ability to work independently and as part of a team Friendly and approachable Professional with integrity Detail orientated and proactive Drivers license and own transport essential Reside within the Stellenbosch region If your current experience and skillsets tick majority of the job specification boxes, then: Apply directly now – Send your CV to ****** Feel free to contact Hayley directly on 087 265 3364 or send a WhatsApp to 082 442 5410 for more information.
https://www.facebook.com/profile.php?id=61557852376460 https://www.linkedin.com/company/motorecruit/?viewAsMember=true https://linktr.ee/motorecruit Please note only candidates with the required experience will be contacted and considered.
If you are not contacted within 7 days from application, kindly consider your application as unsuccessful.
#Driveyourcareerforward Submission closing date: No later than 17 September 2024
