ResponsibilitiesDriving turnover to ensure achievement of targetsControlling expensesManaging stock losses to ensure shrinkage is in line with the Company standardPeople management, including recruitment, development of staff, employee relations, performance managementExecuting in-store merchandising strategy and standardsEnsure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customersQualifications & ExperienceA Grade 12 qualificationA minimum of 3 years retail or admin experiencePrevious Retail Management experienceSkillsHave an interest in fashionA passion for excellent Customer services and sales environmentFigure and admin orientatedOrganised and thoroughProfit and turnover drivenAble to manage risk within the storeThe ability to communicate and persuade effectively at all levelsAbility to show initiative and be resourcefulAbility to source and implement effective solutions in a fast-paced environmentCustomer Service DeliveryOffice SystemsPolicy & ProceduresStrategic Sales PlanningManaging the Sales ProcessCustomer Value ManagementBehavioursAction Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagernessBuilds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnershipsCustomer Focus - understands, anticipates, and meets the needs and expectations of customersDirects work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomesDrives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisationEnsures Accountability - takes accountability and ensures others are held to account on agreed upon performance targetsOptimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processesValues differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of othersPreferencePreference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.About UsWho we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We're a purpose-led business, and on this team, you'll share the pride of making an impact across a whole industry.About The TeamSportscene, where style meets comfort and fashion finds its home! Step into a world of fresh kicks, new releases, trendy athleisure and accessories from an exquisite assortment of amazing brands. We are your ultimate destination for staying effortlessly stylish while embracing your unique personality. It's a vibe!
#J-18808-Ljbffr
