ROLEThis position is accountable for the day-to-day operations of the store and holds a high responsibility to lead, coach, and develop store coworkers. Previous people management experience is preferred. The Assistant Manager directly supports the Store Manager and serves as the highest-ranking manager in the absence of the Store Manager. The Assistant Manager is responsible for the shop they are assigned to and is responsible for all operational aspects of that shop in support of the Store Manager.RESPONSIBILITIESFIDUCIARY MANAGEMENT: Achieving goals and targets outlined in the annual budget. Creating and maintaining an environment that is conducive to the continued growth of the business. This includes business analytics, loan portfolio management, inventory asset management, and sales productivity.COMPLIANCE MANAGEMENT: Ensuring that all business is conducted within City, State and Federal business requirements and compliant with all related ordinances. Ensuring that all licensing is current and in good standing.TALENT MANAGEMENT: Ensuring that the store is fully staffed at all times and that there is a comprehensive succession plan in place. Ensuring that team members receive all required training, recruiting top talent, providing feedback to subordinate coworkers, and participating with the Store Manager in annual reviews.ASSET MANAGEMENT: Ensuring that all compliance requirements are consistently met. Maintaining all security provisions and ensuring that all related security equipment is in full functioning order.FACILITY MANAGEMENT: Ensuring that the facility is in good repair and all known concerns are being addressed in a timely manner.CUSTOMER SERVICE: Facilitating a customer-centric environment by engaging customers in a friendly and professional manner and rapidly addressing any customer issues.CODE OF ETHICS: Ensuring that all employees and management conduct themselves within the company's established Code of Ethics.RequirementsMinimum 18 years of agePrevious people management experience preferredEntrepreneurial spiritStrong desire to work, serve internal and external customers, and work with people; team-orientedAbility to multi-task in a fast-paced environmentCash handling experience requiredHigh energy sales personality with knowledge of jewelry and general merchandiseDetail-oriented with strong organizational skillsSolid written and verbal communication skillsAnalytical skillsAbility to work independently with minimal supervisionExcellent work ethic and strong business senseComputer literate and able to use common office machinesEEO/Drug Free Workplace
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