Assistant Resident Manager | Limpopo | Private Game Lodge We are looking for experienced ASSISTANT RESIDENT MANAGER to assist in managing the busy, private 4-star game lodge, located in Bela Bela region.
Requirements and main duties: Proven track record of successfully managing timeshare operations and delivering exceptional guest experiences. Strong leadership skills, with the ability to inspire and motivate a team towards achieving common goals. Excellent communication, interpersonal, and problem-solving skills. Sound knowledge of hotel or lodge financials, revenue management, and budgeting. Proficient in industry-specific software and systems. Hospitality diploma or bachelor's degree in hospitality management or a related field. Provide strategic direction and vision for the Resort, aligning it with company objectives. Oversee daily operations, including front office, housekeeping, food and beverage, Safari, Entertainment, and maintenance. Develop and implement effective strategies to optimize revenue generation, occupancy rates, and overall profitability. Foster a positive work environment and lead a diverse team, providing guidance, coaching, and performance feedback. Ensure compliance with company policies, industry regulations, and health and safety standards. Build and maintain strong relationships with guests, suppliers, and business partners to enhance the Timeshare's reputation and drive customer loyalty. Monitor guest feedback and take proactive measures to address any issues, ensuring a seamless and delightful experience for all guests. Analyze financial reports, control costs, and prepare budgets to achieve financial targets. Stock control & management. Experience Minimum of 5 years of experience as Assistant General Manager or Resident Manager, with at least 5 years in a leadership role in Front Office. BENEFITS: Basic salary will be discussed with shortlisted candidates and depends on experience and skills. Live in position. Medical aid – 50% of main member for individual only, restricted to Classic Saver or below option on Discovery (does not form part of CTC package). 13% Provident – does not form part of CTC package (compulsory membership). Start date: ASAP To apply for Assistant Resident Manager | Limpopo | Private Game Lodge, please send your CV in WORD document WITH UP-TO-DATE EMPLOYMENT HISTORY AND A FULL-LENGTH PHOTO INSERTED ON THE CV. We appreciate all applications. However, only shortlisted candidates will be contacted for further assessment, within 10 working days of the application.
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