Administrator Pharmacy (Yes Programme ) 12 Months Contract

Listing reference: medip_001085 Listing status: Under Review Apply by: 18 June 2024 Position summary Industry: Pharmaceutical Sector Job category: Pharmaceutic Contract: Fixed Term Contract Remuneration: Stipend and Transport Allowance EE position: Yes Introduction Primary purpose of the job Administrator related rejections handled professionally and within SOP's and SLA. Action dairy handling, LIFEDA Mailbox delivery confirmations and follow-up on queries within required timelines PRINCIPAL DUTIES AND RESPONSIBILITIES KEY PERFORMANCE AREA KEY PERFORMANCE INDICATORS 1. Operational and quality performance Completion of daily allocated work according to SLA requirementsQueries appropriately followed up until finalisedTelephonic interaction with patients and other health care professionals where neededCompetency in SOP assessments 2. Customer service and internal process compliance (Quality assurance) rofessional treatment of clients in accordance with company standards rofessional treatment of clients in accordance with company standards High level of confidentiality maintained 3. Productivity and Time management Productive and available according to hours as stipulated in contract.ESS: Responsibility to manage leave in accordance with company policies.Eco time compliance: Daily clocking procedures in accordance with company policies Compliance with Company Policy relating to House keeping.
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