Responsible for providing administrative support to the team to ensure efficient running of the office.To assist the team through planning and coordination of information to optimize workflow procedures in the team.To be the point of reference for all queries, requests or issues and be an integral part of the unit.Qualifications:• Matric • Relevant DiplomaSkills and Knowledge:2 to 5 years proven Secretarial and Administration experience.The following computer skills and knowledge of office software packages are essential: MS Word; PowerPoint; Excel; OutlookKnowledge of SAP will be an added advantageInternal / Operational ProcessesHandle FICA allocations in respect transactions submitted to the Anti-Money Laundering ClusterEnsuring efficient and effective administrative functioning of Compliance and Regulatory Affairs Department (CRAD) Effectively manage the administrative and coordination activities within the department.Provide administrative support to the HoD and Department, including but not limited to:Quality check all documents issued by the HoDAct professionally as liaison between internal and external stakeholdersProvide assistance in reviewing EXCO/ Board Sub-Committees/ Board packs to ensure quality and timeous submissions.Manage departmental actions to ensure they are implementedEnsure that the departmental team members comply with all internal policies and training requirements of the organization.Coordinate inputs for all planning and delivery processes relating to the department's strategy executionType business letters, memoranda and general correspondence for both internal and external purposesEnsure that administrative processes are in place in the DepartmentAssist the HoD to monitor delivery of key tasks, implementation of actions from Committees or in meetingsConsolidate departmental reports from team membersCustomer Focus Stakeholder ManagementTo attend to general correspondence and liaison with internal and external clients (as and when required);Manage HoD activities with respect to engaging with stakeholders within organization.Learning, Leadership People GrowthManage own development to enhance own competenciesParticipate in knowledge sharing in the teamTECHNICAL/FUNCTIONAL COMPETENCIESAdministration and telephone skillsPlanning and organising skillsAttention to detailAbility to liaise and engage with both internal and external clientsCustomer service skillsComputer proficiencyMinutes taking skillsBEHAVIOURAL COMPETENCIESInterpersonal skillsGood ethics, integrity and high level of professionalismConfidentiality because of the nature of the workCommunication skills (both written and verbal)Ability to multi task and thrive under work pressure
