DSV - Global transport and logisticsIn 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com.Location: Kempton ParkJob Posting Title: Administrative Specialist, Transport Service & DevelopmentTime Type: Full timeMinimum RequirementsGrade 12Qualification in Supply Chain Management or Certificate in Finance/Accounting is an advantageKnowledge of WMS systemsAdvanced MS Excel/PowerPoint skills for reportingKnowledge of SAPJob Related RequirementsMinimum of 3 years' experience in invoicing within a highly pressurized environment to a Corporate Customer baseSolid knowledge of financial and accounting proceduresKnowledge of financial regulationsExcellent analytical and numerical skillsStrong accuracy and attention to detail on all job-specific tasksAble to design relevant SOPs and Work Instructions based on specific customer requirements and processesAble to ensure internal KPIs and timelines are metMust be able to meet and manage customer expectations and ensure compliance with Policies and RegulationsMust have the ability to handle conflict on a tactical and operational levelMust be able to communicate effectively and efficiently with all levels of managementPunctuality and sharp time management skills are essential elements for this positionA good understanding of MRP management principlesMust be able to work under pressureAssertive, forward-thinking, self-motivated, and pro-activeSolution-driven/orientatedStrong ownership, responsibility, and accountabilitySense of urgencyAdded Advantages for the roleAnalytical and problem-solving skillsInterpersonal skillsGood verbal and written communication skillsBusiness ethicsAptitude for numbersExcellent understanding of basic accountingStrong attention to detail to keep accurate accounting entriesSolid organizational skills to keep track of invoices and queriesCustomer service skills to work with various internal and external customersGeneral admin skills, including managing emails, documents, filing, and any Adhoc duties that may be requiredExposure to strategic clients and communication channelsExcellent reporting skillsAdvanced MS Excel skillsProactively driven to identify, action, and manage deliverablesMain purpose of the roleThis role will be responsible for the management, support, and coordination of all invoicing within the Solutions FMS team, relating to the receiving of invoices and the recovery and invoicing within the department, including all transport-related invoicing. This will relate to all invoices received and the recovery thereof, including but not limited to queries, credits, and any other Adhoc requirements. The main purpose of the role would be to have:Analytical and problem-solving skillsGood verbal and written communication skillsExcellent understanding of basic accountingStrong attention to detail to keep accurate accounting entriesSolid organizational skills to keep track of invoices and queriesCustomer service skills to work with various internal and external customersGeneral admin skills, including managing emails, documents, filing, and any Adhoc duties that may be requiredExposure to strategic clients and communication channelsExcellent reporting skills to various stakeholdersAdvanced MS Excel skillsBuild and maintain a strong business partnership with the existing customers & transportersConsciously looking for value-adding opportunities to improve current processes and deliverables as requiredProactively driven to identify, action, and manage deliverablesDuties And ResponsibilitiesInvoicing within a highly pressurized environment to a Corporate Customer base (Invoice management and execution)Follow up with customers and transporters to ensure that all invoicing/POs are receivedAccurate invoicing to be done to Customers once all supporting documents and checks have been finalizedCredit notes to be captured and processed in correct periodsVerification of invoices received and data validationResolve queries that may arise in the period that it occursMeet month-end cut-offs and deadlinesDesign, create, and maintain relevant SOPs, Work Instructions, etc. for Customer specific requirements and processesFollow up with the finance team to ensure payments are received on time from CustomersInternal KPIs and timelines to be met and to have a deep understanding and execution of contractual SLAs & KPIsEnsure all supporting documentation is uploaded onto the internal invoicing systemDevelop a strong, trusting relationship with customers and transportersAdherence to HSE compliance and responsibilitiesAdherence to tasks not stipulated in job profile i.e., audit compliance, adhoc duties due to operational requirementsMaintain various reports in line with KPI and contractual obligationsEnsure client queries are managed daily and necessary escalation and issue resolution is addressed within the agreed timelinesTraining and roll out of change management processesEnsure ongoing performance measurement, systems, and metrics are used and in line with service excellence and client centricityConsistently reviewing data to identify areas of improvement to support the overall services and developmentDisclaimer: Due to the high volume of applications received, only shortlisted candidates will be contacted. Should an external candidate not hear from us within four (4) weeks following their application, they should consider their application unsuccessful. Strictly fair and non-discriminatory selection procedures will be followed. We use Affirmative Action (AA) measures in an endeavor to redress the disadvantages in employment experienced by designated groups. Where possible, preference will be given to candidates from the designated groups as defined in the Employment Equity Act and in line with DSV's Employment Equity plans. DSV reserves the right to defer or close a vacancy at any time.
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