A new position exists within our Group Underwriting (Risk Management and Risk Solutions) business unit for an Administrative Assistant in our Head Office in Belville, Cape Town.JOB DESCRIPTIONThe incumbent will play a key role in supporting the Risk Management and Risk Solutions team. The incumbent will be required to handle highly confidential documents and information requiring utmost discretion.PRINCIPLE ACCOUNTABILITIES INCLUDE:Administrative supportExpense management for the team, including monitoring budget spend, preparing the budget, handling budget-related queries, and lodging expense accounts and claims.Gathering information, conducting background research, preparing summaries, and basic analysis as required.Office asset management and maintenance of the asset register for the team, including stationary management, maintaining office systems, data management, and filing.Diary management, including scheduling meetings and ensuring venues and facilities are arranged.Function organizing and management, such as strategic sessions and team events, including venue hire and logistics.Managing and actioning incoming emails, often corresponding on behalf of the manager.Screening phone calls, inquiries, and requests.Assisting with ad-hoc requests as needed by the team.Travel Coordination:Coordinating travel arrangements for the team as needed.Ensuring adherence to Santam group travel and procurement policies.Assist with team communication initiativesMinuting meeting action items, tracking progress, and following up on delivery.Maintaining the team intranet (Sharepoint, Confluence, and MS Teams) with updated documents and communication.Distribution of all team communication.Arranging team engagement sessions and functions.Maintaining the team contact list.General AdministrationMaintaining access to specific systems on instruction from authorized individuals.Administrative support for new employee appointments, including arranging access to systems and equipment.Administrative support for staff resignations to ensure adherence to HR policy.Ensuring that the office area is neat and maintenance is arranged when required.QUALIFICATION AND EXPERIENCERelevant tertiary qualification.Preferably 3 years' experience as an Administrative/Personal Assistant in a corporate team and/or supporting senior management.Evidence of experience in engagement with key business and external partners across all levels.KNOWLEDGE AND SKILLSAdministrative support capabilities.Project and/or process management skills.Computer literacy (Advanced Excel, Word, PowerPoint, and Sharepoint).Ability to self-teach and master Confluence and MS Teams.Strong coordination, organizational, and planning skills.Excellent interpersonal, communication, and networking skills.Results-oriented, proactive, and deadline-driven.Ability to operate under pressure.Strong quality and client service orientation.Sound analysis skills.Confidentiality.Ability to think outside the box.High initiative/self-starter and proactive in anticipating requirements.Professionalism, excellent judgment, discretion, prioritization, and problem-solving abilities.Ability to work independently and make decisions.COMPETENCIESClient focus.Drives results.Flexibility and adaptability.Planning and organizing.Situational adaptability.Interpersonal savvy.Manage complexity.Resilience.ABOUT THE COMPANYSantam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding, and transforming company, rapidly moving into emerging markets in Africa and Asia.Our success is rooted in our passion for our clients, centered on delivering Insurance Good and Proper. We aim to recruit the best people possible, whether they work for us permanently or temporarily.At Santam, we are committed to transformation and embracing diversity, striving for a diverse workplace with employment equity as a key goal. We give preference to applicants from designated groups in alignment with our Employment Equity targets.Qualified applicants are invited to submit their cover letter, CV, and salary requirements in MS Word format online at www.santam.co.za / careers.
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