ResponsibilitiesAssisting the Store manager with Stock take & store administrationMonitor and analyse stock movement within the storeImplement risk management procedures, which mitigate stock losses and Shrinkage.Ensure compliance of all administration, systems and reporting proceduresExtracting store report to analyse store turnover and stock performanceUnderstand and present information to Store managerOrganise and maintain in store filing systemsMonitor and control cash or transactional activities to ensure process is followedUphold in store safety and security procedures.Process Customer transactions via active retail system (POS)Identifying Customer needs through professional engagement and communication.Establish Customer loyalty, by promoting cash reward programs.Take initiative to improve Customer experience and satisfaction.Adhere to visual Merchandising principles and follow housekeeping proceduresContinuously take on opportunities to develop your own selling skills and product knowledge.Work within a team to meet sales target and implement store objectives.Qualifications And ExperienceA Grade 12 qualificationA minimum of 3 years retail or admin experienceRemain in sync with the latest fashion trendsA passion for excellent Customer services and sales environmentSkillsGood administration ability.Be computer literateCustomer Service DeliveryPlanning & OrganisingPolicy & ProceduresCustomer Value ManagementHolding self and others accountable to meet commitments.Good verbal/written communication skills and good organisational skillsStrong organizational and planning skillsThe ability to multi-task in a fast-paced environmentThe ability to work independentlyThe ability to take initiativeA high level of attention to detailBehaviours For SuccessTaking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.Effectively building formal and informal relationship networks inside and outside the organization.Building strong customer relationships and delivering customer-centric solutions.Making good and timely decisions that keep the organization moving forward.Anticipating and adopting innovations in business-building digital and technology applications.Creating a climate where people are motivated to do their best to help the organization achieve its objectives.Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.Developing people to meet both their career goals and the organization's goals.Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.Providing direction, delegating, and removing obstacles to get work done.Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.About UsWho we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We're a purpose-led business, and on this team, you'll share the pride of making an impact across a whole industry.About The TeamGood value smart, casual, denim, leisurewear, accessories, lingerie, footwear, cosmetics, fine jewellery, and kidswear, Foschini is renowned for its fashionable and contemporary clothing in a modern environment.
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