ADMINISTRATION ASSISTANT/RECEPTIONIST
Castle Water is now recruiting for an Administration Assistant/Receptionist for the Boat Brae Office in Blairgowrie. The Administration Assistant/Receptionist is responsible for providing administrative support to the Customer Service team and for the efficient functioning of the front desk and entry to our Boat Brae office.
The role will be responsible for ensuring that the Reception area is organized and that daily tasks are completed efficiently. They will have a wide range of duties to complete, and they must be willing to take on extra administrative tasks as and when required by colleagues and managers. The candidate should be organized, should communicate well, and should practice excellent time management skills. In addition, because they will be the initial contact for visitors to the site, they must have excellent customer service skills, be a problem-solver, and gracefully assist wherever possible.
Castle Water is one of the fastest growing and most successful companies in the utilities sector. We are a disruptive new entrant and market leader in the water market.
Key Responsibilities:
Acting as a point of contact for customers, clients, or suppliers.
Welcome guests and greet people who visit the business, directing them to the appropriate person and office.
Undertake administrative duties for Customer Services (training on appropriate systems will be given).
Offer administrative support across the organization and execute all administrative tasks to the highest quality standards.
Meet and greet interview candidates, ensuring pre-recruitment documentation checks are completed.
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures).
Provide basic and accurate information in-person to all visitors.
Receive, sort, and distribute daily deliveries.
Liaise with and support Office Manager, including updating office expenses and costs, ordering office supplies, and keeping inventory of stock.
Responding to questions and requests for information from visitors and staff.
Perform other duties as required.
Key Skills & Experience:
Reliability and discretion: you may sometimes learn of confidential matters.
Adaptability and flexibility with the ability to prioritize tasks and work under pressure.
Ability to use own initiative. Multitasking and stress management skills are essential for this position.
Good interpersonal and time management skills.
Strong communication and relationship-building skills.
Good Microsoft package skills including Outlook and Excel.
Excellent attention to detail and accuracy.
Good teamworking skills and the confidence to liaise directly with other Office Admin staff.
Professional attitude and appearance.
Ability to be resourceful and proactive when issues arise.
Customer service attitude.
Job Type: Full-time
Pay: £22,000.00-£23,000.00 per year
Benefits:
Company pension
Cycle to work scheme
Free parking
Life insurance
On-site parking
Sick pay
Schedule:
Monday to Friday
Work Location: In person
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