Responsibilities:
Assisting the Store manager with stock take & store administration.
Monitor and analyse stock movement within the store.
Implement risk management procedures to mitigate stock losses and shrinkage.
Ensure compliance with all administration, systems, and reporting procedures.
Extract store reports to analyse store turnover and stock performance.
Understand and present information to the Store manager.
Organise and maintain in-store filing systems.
Monitor and control cash or transactional activities to ensure processes are followed.
Uphold in-store safety and security procedures.
Process customer transactions via active retail system (POS).
Identify customer needs through professional engagement and communication.
Establish customer loyalty by promoting cash reward programs.
Take initiative to improve customer experience and satisfaction.
Adhere to visual merchandising principles and follow housekeeping procedures.
Continuously seek opportunities to develop selling skills and product knowledge.
Work within a team to meet sales targets and implement store objectives.
Remain in sync with the latest fashion trends.
Qualifications:
A Grade 12 qualification.
A minimum of 3 years retail or admin experience.
Skills:
Have an interest in fashion.
Good administration ability.
A passion for excellent customer service and sales environment.
Be computer literate.
Have a preference for working in administration.
Ability to work under pressure.
Availability to work shifts.
Able to communicate in a professional manner.
The ability to plan and organise.
An independent operator.
Behaviours for success:
Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Effectively building formal and informal relationship networks inside and outside the organization.
Building strong customer relationships and delivering customer-centric solutions.
Making good and timely decisions that keep the organization moving forward.
Anticipating and adopting innovations in business-building digital and technology applications.
Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
Good verbal/written communication skills and strong organizational skills.
The ability to multi-task in a fast-paced environment.
The ability to work independently.
The ability to take initiative.
A high level of attention to detail.
Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.
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