Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa's biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that's just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let's reach for the stars.
We have amazing opportunities for 2x VIP (Security) Officers. Do you think you have what it takes to be our newest Purple Stars?
These exciting opportunities are at our Bellville and Kuilsriver Branches. With Hollywoodbets You Will: Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
Grow with our development plans and culture that allows you to further your career.
The successful candidate will be responsible for maintaining cleanliness and hygiene at the branches and ensuring they are always in a clean and orderly condition.
You Bring: Grade C.Computer Literate.1 – 2 years Security experience.Registered with PSIRA (Private Security Industry Regulatory Authority).A Bonus to have: Valid driver's license.What You'll do for the Brand: VIP (Security) Officer must be present 15 minutes before the Branch opens.Branch Manager or Senior Team Leader will open the Branch in the presence of the VIP (Security) Officer.Conduct perimeter patrol before the Branch opens.Check around the premises for any suspicious movements before the Branch is opened.Be extremely vigilant and alert at all times of surroundings before the opening and closing of the Branch.Conduct a floor walk once the Branch is open, to observe all is in order.Validate all observation checks are completed before the Branch Manager or Senior Team Leader continues with their daily checks.During opening and closing, one VIP (Security) Officer must be positioned away from the entrance, observing their colleague and checking for potential danger.Patrolling should include inside and outside the Branch entrance, back areas, and all parking areas.Ensure all two-way radios are fully charged during shift change and hand over equipment inspection.Charge the batteries overnight so that they are usable from the beginning of your shift.Ensure all panic buttons and two-way radios are in good working condition and kept safely.Carry panic buttons, two-way radios, and earpieces to ensure open communication and ease of access in the event of an emergency.Use the scanner to search all guests entering the Branch including team members.Ensure at the searching zone the Branch door or the gate is always kept closed.Male guests must be scanned by only male VIP (Security) Officers; female guests by only female VIP (Security) Officers.Search female bags with a stick. Male guests are not allowed to bring in their bags.Direct traffic on our premises and ensure the free flow of foot traffic and to control the number of vehicles entering and exiting the building.At the end of day closing procedure, minimise entry by sliding close one door to enhance security.Attend Branch meetings when notified by the Branch Manager.Assist when receiving stock, doing alarm tests, and submitting daily reports every morning by 10:00 am.Guest Service: First impressions last – VIP (Security) Officers are at the forefront of Hollywood.Be the first encounter with the guest.Make a good impression by greeting the Guest with "Good day, welcome to Hollywood."Provide good guest service by being friendly, helpful, polite, and courteous at all times.Pro-actively address guest complaints and ensure guest feedback is communicated clearly in an effective and positive manner.Create a guest-centric culture within the Branch and drive the philosophy of "service with a smile" at all times.Treat guests with respect and maintain a good attitude at all times.When guests are leaving the Branch, wish them good evening or good night and invite them to return.Compliance: Ensure you are dressed in full Amadoda uniforms with name badges before the beginning of your shift (black shoes, black socks, and white vest only).Scan all persons entering the premises including team members.Be observant of guests leaving the Branch, identify if they entered the Branch with something and are leaving without it.No bags are allowed inside the premises.No weapons or guns are allowed into the premises (except for official law enforcement officers).No person under the age of 18 is allowed into the premises.If dealing with a difficult customer, contact your colleagues and press the panic button before the situation escalates.In Branches with no liquor license, no alcohol is allowed on the premises.Credit bets are not allowed to be taken by any team member.VIP (Security) Officers on duty are not allowed to take bets with Amadoda.VIP (Security) Officers on duty are not allowed to utilize the Limited pay-out machine.Code of Conduct: While on duty, you will not sit or lounge, use your cell phone, or eat.No smoking on duty.You will not report for duty under the influence of alcohol.You will not abandon your post, which could lead to disciplinary action.You are not allowed to sleep on duty; this will lead to disciplinary action.You will not have casual conversations with friends or other team members while at your post.You will not accept tips from guests.Values: Actively promote the Hollywood values.Live the values and lead by example to the team.Other: Report absenteeism to the Branch Manager or Senior Team Leader 2 hours before your shift begins.Must be able to work in a rotating shift or flexible hours.Ensure your physical fitness is maintained in line with job requirements.What You'll Bring To The Team: Good communication and interpersonal skills.Impressive planning, organizational, and time management skills.Good business acumen and high ethical work standards.Ability to multitask and show initiative at all times.Ability to work under pressure and still produce good quality results timely. Ability to take initiative while maintaining quality of work.
Please note that only team members who meet the stipulated minimum requirements will be considered.
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