Youi Claims Day Shift Advisor

Details of the offer

OUTsurance Shared Services is a customer-centric financial services company with a global footprint. We are vibrant, successful, and values-oriented with an awesome dynamic culture encapsulated by the ethos that clients and staff "always get something OUT." Our success can be attributed, amongst other things, to the outstanding people that work for us.Job DescriptionCapture and register claims on the Summit systemHandle Admin and follow up on concerning claimsDealing with queries from clients and service providersLiaise with service providers and assessorsConduct all the above to the required performance and quality in placeHandling all claims in a professional and proficient mannerQualificationsMatric/ Grade 12 is a minimum requirementAdditional InformationRequirements:Computer LiteratePrevious Claims experience will be beneficialClient Services experience will be advantageousEnthusiastic in dealing with people in a stressful, deadline-oriented environment is essential.Skills and Competencies:Customer service orientedGood communication skills (verbal and written)Good interpersonal skillsOrganised, self-disciplined, and self-motivatedDeadline and results orientedTakes ownership and responsibilityStress tolerantWilling to work on a performance-based remuneration systemAn ideal candidate will be able to align their personal work values to the OUTsurance values of awesome service, dynamic, honest, human, passionate, and recognition.
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Nominal Salary: To be agreed

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