Workplace Support Engineer

Job Advert Summary
Eduvos is looking to employ the services of a Workplace Support Engineer at our Vanderbijlpark campus.
Type of contract:
Permanent
Purpose of the role:
To provide first and second level workplace support services on a campus to students and employees (hardware / telecommunication / classroom technology support / servers / mobile support / printing)
Minimum Requirements
Minimum Qualifications:
Relevant tertiary IT qualification e.g. Microsoft certified professional (MCP) and A+ certification and N+ certification, AZURE Fundamentals.
Experience:
At least two years' experience in a similar role (junior) AZURE Fundamentals
Duties and Responsibilities
As the Workplace Support Engineer you will be responsible for:

Support - build, configure, install and maintain both standard and non-standard hardware and software
Perform project responsibilities as and when required e.g. roll out of new software and hardware technologies
User training
Manage the service delivery of outsourced technology partners
Office-move assistance (on and between campuses)
Maintain active directory for students and employees (account management)
Ensure system and data security on devices (mobile) – device encryption

Functional and Behavioural Competencies
Functional and technical competencies:

Technical skills
Ability to troubleshoot

Behavioral competencies:

Initiative and responsibility
Constructive teamwork
Relations and networking
Effective communication (verbal and written)
Technical expertise
Analysis and judgment / problem solving – trouble shooting
Systematic approach (planning and organising)
Execution – attention to detail
Steadiness (emotional tenacity)


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