Established in 2001, RSAWEB is South Africa's fastest growing internet service provider (ISP) with a focus on providing connectivity to home customers, and a wide array of technology solutions to businesses. We are obsessed about ensuring all our customers receive the best possible digital experience and exceptional customer service. Thousands of customers have given RSAWEB a 5-star rating, with an average rating of 4.7 out of 5 on Google – the best-rated ISP in South Africa. We are extremely proud of being the current two time winner of KFM's Best of the Cape Awards: Best ISP in 2021 and 2022, being one of the fastest streaming ISPs on Netflix and a consistently top-rated ISP on MyBroadband. These accolades are not for nothing, as we constantly strive to improve our products, services, and solutions to enhance each customer's experience. Having invested heavily in infrastructure, RSAWEB has built a strong presence in South Africa with Data Centres in Johannesburg and Cape Town.
Specialisation fields:
• Cloud infrastructure
• Enterprise connectivity
• Mobile connectivity and data management
• Fibre-to-the-Home (FTTH)
• Fibre-to-the-Business (FTTB)
At RSAWEB, we are passionate about using our creativity, to provide innovative solutions and services, that allow our customers to succeed in all areas of life. We believe that we are in the business of connecting customers and businesses with each other and a world of infinite possibility and opportunity, through technology. Our mission transcends our values through every customer, every interaction, every connection, every day.
Our values:
• Creativity
• Humanity
• Innovation
• Passion
Where will the successful candidate fit in?
Embrace the role of Website Content Manager, the dynamic force propelling our Marketing team forward. Reporting directly to the Head of Marketing, you'll move beyond conventional content creation, evolving into a digital visionary. Working closely with our Design Team, your daily mission will be to energize our online presence. From identifying key content updates to transforming our website and maintaining a vibrant content library, you'll be the architect of our online narrative.Your proficiency in WordPress and WooCommerce is essential, complemented by exceptional design skills in Adobe XD/Figma, Adobe Illustrator, and Elementor. We're not merely seeking an administrator; we're looking for a creative virtuoso with a proven history in content management.
If you're eager to be the storyteller of our digital evolution, we want to hear from you. Join us on this thrilling journey where you won't just shape content – you'll shape the future.
Job Duties
Content Management:
Utilise WordPress as the primary Content Management System (CMS) to update, edit, and maintain website content, including blog posts, articles, landing pages, and product descriptions.
Create and optimise web pages using WordPress and Elementor, ensuring a visually appealing and user-friendly design.
Collaborate with cross-functional teams to gather and implement content updates on the website.
eCommerce Management:
Maintain and update product information, images, and pricing through WooCommerce.
Troubleshoot and resolve any issues related to the WooCommerce plugin.
SEO Optimization:
Implement basic SEO best practices to enhance the visibility of web content.
Collaborate with various teams to incorporate relevant keywords and constantly improve search engine rankings.
Conduct keyword research and optimise content accordingly.
Website Updates and Maintenance:
Craft compelling and error-free written content for web pages, ensuring clarity and consistency in messaging.
Regularly update website content to ensure accuracy and relevance, across all areas where our brand lives online, including supplier, partner and affiliate sites.
Monitor website performance and user engagement, making necessary adjustments.
Conduct regular audits to identify and rectify any errors, broken links, or formatting issues on the website.
Design Skills:
Create visually stunning and effective web pages by leveraging design skills, ensuring alignment with brand guidelines.
Develop and optimise graphics, images, and multimedia elements for online use.
Demonstrate a meticulous eye for detail, ensuring accuracy and consistency in all digital content.
Communication:
Collaborate closely with the Marketing team to understand content requirements and marketing initiatives.
Communicate effectively with stakeholders, providing updates on content status, timelines, and potential issues.
Requirements
• Matric Certificate is essential
• Diploma and/or Bachelor's degree in Marketing, Communications, or a related field.
• Minimum of 2 to 5 years of experience in digital content management, with a strong focus on WordPress, Elementor, and WooCommerce
• Proficient in graphic design tools such as Adobe Creative Suite (Photoshop, Illustrator) will be advantageous
• Excellent verbal and written communication skills, with the ability to convey complex ideas concisely
• Strong attention to detail and commitment to delivering error-free, high-quality content
• Ability to adapt to changing priorities and work effectively in a fast-paced environment
Benefits
• Company contribution to medical aid
• Retirement annuity contribution
• Discounted internet connectivity
• Free barista-prepared coffee, breakfasts, and snacks
• Employee wellness programme (ICAS) that provides free 24/7/365 counselling for you and your family in your household, as well as other health and wellbeing resources, provided by registered professionals
• Exposure to the latest industry technologies and standards
• A work environment that rivals the very best!
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