Warehouse Operations Manager QualificationsMatricDegree or Diploma in Industrial Engineering or Warehousing Management or Supply Chain ManagementRequirementsExperience in a Warehouse and Logistics operations environment, managing various distribution sitesExperience managing OHS and Safety guidelinesMust be able to plan and manage varying capacity demand and supply on a daily basisExcellent computer skills – previous experience using NAV or Microsoft Business Central will be an advantagePrevious experience implementing / maintaining 5S and Lean PrinciplesDutiesDevelop strategic plans and policies to improve Warehouse operations and strategically manage the Warehouse in compliance with policies, legislation and safetyStrategically plan and manage logistics, warehouse, transportation and customer serviceEfficient planning and management of people, processes and system resources to achieve cost and customer service levels, while meeting KPI targetsSet up and implement high standards in the inbound, put away, storage and outbound processesProvide an effective and reliable service to customers in time and manner, as well as keep high inventory accuracy, quality and controlsManage quantity of stock, stock levels, delivery times, transport costs and efficiencyKeep a clean and organized Warehouse. Identify any waste in the Warehouse processesBuild and maintain a Safety culture aligned to the Company's and Occupational Health and Safety requirementsInteract with all supply chain functions such as Sales, Purchasing and Planning, to ensure the correct flow of information, in addition ensuring the satisfaction of internal and external customersLogistics management: review process improvement, cost analysis, scheduling and stakeholder relationshipsOversee management and maintenance of the vehicle fleetImplement new projects to build a Continuous Improvement culture and develop the team to increase productivitySet up high standards in receiving, storage and dispatch processes. Evaluate against the standards to ensure teams are performing according to the SOPDaily and monthly KPI reporting: Manage the KPI's and reports of the Warehouse daily on-time and accuracy, discrepancy, receiving on time, managing returns, control the inventory accuracy and productivity of the WarehouseMaintain condition of Warehouse and all equipment by planning and implementing optimized layouts and ensure the goods and equipment are of a high standardEnsure a high level of inventory accuracy, supervising the cycle counting process and planning and organizing the annual countMaintain, optimize and improve Warehouse systems and processesApply Supply Chain best practice to actively identify, analyse and recommend quick win opportunitiesLead, develop and manage Warehouse staff, evaluating and developing the team to grow and learn daily. Foster a workplace culture that is consistent with the Company's organizational cultureInteract with suppliers to ensure optimum levels of packaging and costs are maintainedProvide support in solving day-to-day operational issues and resolve any arising problems or escalate issues as requiredBudget control of the Warehouse expenses to identify cost opportunities, scheduling expenditures, analysing variances, and initiating corrective actionDrive and manage Logistics and Warehouse improvement projectsDrive and manage OTD meetings and communication with inter-departmental managers to improve OTDAlign and manage stock and safety stock in the Warehouse
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