Reporting: Supply Chain ExecutiveLocation: MaitlandPurposeCape Herb & Spice operates raw material and finished goods warehouses across multiple sites and we are recruiting a Warehousing & Logistics Manager to oversee the operations of the warehousing and logistics functions.Role ObjectivesEnsure that the warehouse operations perform at peak efficiency, with stock integrity and customer satisfaction the primary goal.Plan warehouse operations by determining product handling and storage requirements, staffing and equipment requirements, gate processes, and inter-site logistics requirements.Manage warehouse operations across multiple sites to ensure peak efficiency, stock integrity and customer satisfaction the primary goals.Review and implement best practice warehouse processes and technology to meet company standards for productivity, safety, quality, and customer service.Manage and train the Supervisor team to solve day-to-day operational issues and reach short- and long-term performance goals.Plan and manage inbound and outbound logistics within the company.Maintain a safe and healthy work environment by establishing and enforcing company standards and procedures and complying with legal regulations.Key Functional AreasWarehousing Function:Develop overall warehouse strategy and annual operations plan, aligned with the overall business strategy.Manage, lead, and develop the warehouse supervisory team.Manage the warehousing operations to ensure productivity is optimised, inventory integrity is maintained, compliance with system and process controls.Manage the companies bond store / rebate store to ensure SARS compliance.Monitor performance and use best practice processes and technology to drive continuous improvement / redesign of warehousing processes to ensure enhanced operation/delivery.Manage warehouse costs in line with budget.Meet regularly with warehouse Supervisors to analyse performance and develop actionable plans for loss prevention.Regularly report on warehouse performance metrics.Manage stock counts across multiple warehouse sites.Ensure HSE and Food Safety regulations and controls are complied with in the warehouse environment.Ensure warehouses meet customer service expectations.Logistics FunctionManage and develop the shipping team/ department.Negotiate contracts with logistic and shipping suppliers.Monitor supplier performance and ensure contractual obligations are met.Required Knowledge And SkillsExcellent leadership and communication skillsStrong knowledge of warehouse operations and inventory management systems.Ability to identify and resolve problems in a timely manner.Detail-oriented with good organizational skills.Proficient in Microsoft Office Suite and warehouse management software.Required Prior Learning/ ExperienceBachelor's degree in Logistics, Supply Chain Management, or a related field.Proven experience as a Warehouse Manager or similar role.Personal CharacteristicsAbility to influence outcomes through persuasion and impact.Strong interpersonal skills to effectively interact with all teams, areas and levels of business.Stakeholder management skills – identification, engagement, and management with key stakeholders.Strong time management, decision making and presentation skills.Internal & External customer service focused (service function).High resilience and persistence to deliver sustainable results.High level of self-management.
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