Vehicle Estimator

Job Description
Directly dealing with insurance assessors, logging additional damage with the insurance assessors and getting them authorised.
Job Responsibilities

Estimate quotations on damaged vehicles.
Ensure visual inspection of damaged vehicle on arrival, in presence of customer or assessor.
Conduct/Provide basic estimation on damaged vehicle.
Assess vehicle damage in conjunction with insurance assessor.
Check vehicle for any additional upsells.
Establish accurate vehicle damage costs using Audatex.
Ensure that you follow up with clients.
Send quote to insurer and client within company standard.
Submit quotations completed quotes to relevant parties

Submit repair quote to Insurer within prescribed timelines.
Inform customer of quoting process throughout via ASC/Capacity Planner.
Ensure internal repair quotation is approved by ARC Manager and Insurer.
Submit approved repair quotation to conversions clerk.
Costing enquiries in excess of approved quotation

Establish reason for excess of approved repair work.
Liaise with Insurer on reason, cost and status of excess repair work.
Ensure customer is informed of additional work done on vehicle via CRM/Foreman Assist in sourcing available parts within scope.
Job Requirements

Customer service.
2 years Insurance/Estimating in the motor industry.
Matric.
Microsoft (all suites).
Intermediate Abuntex TMS online insurance systems (Net Assess, Outsurance, etc.).
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