Contract type: Permanent
Job Level: Skilled / Middle Management
Work Location: Cape Town, Western Cape
Closing Date: 03 November 2024
The South African Radio Astronomy Observatory (SARAO) seeks a Senior IT Officer responsible for supporting IT services to SKAO staff at the Science Operations Centre (SOC) and Engineering Operations Centre (EOC) in South Africa. This role involves managing technical assistance and support on the SKAO desktop computing environment, including hardware, software, and infrastructure, ensuring resources are up to date and functional. Frequent travel to the site in Carnarvon, Northern Cape, is required.
Key Responsibilities: Implementation of efficient SKAO Helpdesk function Software installation and updates Integrated IT Services & Availability Security and Protection Key Requirements: Qualification: BTech in Computer Science / Information Systems / Information Technology or equivalent with 6 years' plus relevant working experience; OR National Diploma in Computer Science / Information Systems / Information Technology or equivalent with 8 years' plus relevant working experience Experience: Technical experience providing direct IT support when required. Experienced in the administration of local area wired and wireless networks. Experience with Microsoft Exchange and Microsoft Online services like O365. Experience in Cloud products such as Dropbox and Atlassian products or similar. Experience with Layer 3 configuration (Cisco Meraki or similar). Experience with firewall/VPN support (Cisco Meraki or similar). Able and willing to work out of normal working hours on occasion to meet service needs. Knowledge: Knowledge of IT Service Management disciplines and frameworks such as ITIL / Cobit, Change Management, and Risk Management. Infrastructure design Supply Chain Management ICT Capex and OPEX Virtualization (Docker, Esxi) Kubernetes Linux Competency – Essential: Strong critical thinking and decision-making skills. Capacity to assess, learn, and adopt new IT technologies. Strong interpersonal and communication skills for managing teams and stakeholders. Personal integrity in handling sensitive and personal data. Skills: Experience with Microsoft, Apple, and Google computing devices and mobile device technologies. Experience in asset lifecycle management and software asset management. Experience in managing resources and prioritization. A flexible team player who is adaptable to change. Strong communication skills with internal stakeholders. Organisational Values: The SKA-Mid Senior IT Officer will be expected to demonstrate the SARAO and SKAO's values and work actively to instill those behaviors in all SKA-Mid staff in South Africa.
Applications:
Applicants should submit a comprehensive CV by logging in to https://ess.nrf.ac.za/Account/Recruitment and apply online, accompanied by a letter of motivation indicating suitability for the position and contact details of at least three referees.
Closing Date: 03 November 2024 The NRF offers a challenging career and competitive remuneration package commensurate with qualifications and experience. The NRF is committed to employment equity, and the appointment will align with the NRF Employment Equity Plan. The NRF reserves the right not to make an appointment. Correspondence will be sent to short-listed candidates only.
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