Job Description
Hello future UI Specialist C,
Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of the people that make it happen.
As part of our Core Banking Team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now's the time to imagine your potential in a team where experts come together and ignite effective change.
You will be a core member of the User Experience Design team working closely with key stakeholders such as CX, Product, Marketing, and IT to deliver world-class, innovative user experience aligned with Organisational values, service standards and strategies.
You will be joining a dynamic and agile team who is able to react quickly to change, new ideas and customer needs.
Key Responsibilities:
Ensure a consistent user experience across the FirstRand sites with the help of defined usability standards and additional resources available.
Display and encourage an appreciation of teamwork and inclusivity.
Develop, encourage and nurture collaborative relationships across area of specialisation.
Ensure development and continuous value add improvement to operational processes.
Manage risks in own area of responsibility.
Deliver customer experience excellence in own service delivery aligned to Organisational values and service standards.
Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation.
Take the lead and act proactively to develop and grow designing-led user experiences.
Conduct usability testing, present findings to key stakeholders and incorporate feedback into design iterations.
Showcase the value of a design thinking approach when co-creating experiences with stakeholders.
Build relationships, communicate and co-create with project teams to develop compelling experiences within the platform constraints, technical limitations, and timelines.
Keep up to date with local and international UX/UI design trends and standards to apply informed and creative thought into designs and prototypes.
Conduct user research and analysis and showcase strong analytical skills by being able to interpret customer feedback, wants and needs quickly and effectively.
Be involved in the early stages of the user experience design, collaborating with IT, product managers, business analysts and cross-functional teams to develop and design solutions, create wireframes, mock-ups and high-fidelity prototypes to effectively communicate user experiences.
Present and defend designs and key milestone deliverables to peers and executive level stakeholders.
Qualifications:
Proven UI experience with a strong portfolio.
Excellent visual design skills with sensitivity to user-system interaction.
Ability to present your designs and sell your solutions to various stakeholders.
Ability to solve problems creatively and effectively.
Up-to-date with the latest UI trends, techniques, and technologies.
BS/MS in Human-Computer Interaction, Interaction Design, or a Visual Arts subject.
What We Offer:
Opportunities to network and collaborate.
Challenging Work.
Opportunities to innovate.
Ideal Candidate:
Curious & courageous - you're driven by always wanting to know more and learn more.
Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.
Job Details:
Application Closing Date: 21/09/24
All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
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