Underwriter: Digital Distribution

We have an exciting opportunity for an Underwriter: DD at SHA Risk Specialist.
What will make you successful in this role?Quoting and dealing with queries from brokers on any referrals that arise out of the digital platform.Managing administrative processes and accounts issues arising out of the use of the system.Dealing with frequently asked questions.Providing guidance to users (brokers) on the use of the system.Building and managing profitable portfolios with the Pocket Underwriter system.Marketing and salesCalling on brokers with a view to discussing the range of digital products available through SHA.Conducting presentations to brokers to deal with:The benefits of the range of digital productsThe differences between standard and digital productsDriving sales through the Pocket Underwriter.Events and Training:Training of brokers on the use of Evolution and EVO PI on the Pocket Underwriter.Training of brokers on specialist covers.Respond to queries and resolve to the satisfaction of the affected parties within the scope of authority and/or responsibility.Provision of telephonic backup and answering services to the digital distribution division.Manage broker queries on the usage of the Pocket Underwriter.Handle credit control queries and errors.Assist with the administrative process of moving risks into the digital platform.Continuously monitor quality and accuracy of the documents and KIT records produced by the system.Participating in ongoing system testing.Qualifications & ExperienceMinimum 3 years' experience in the insurance industry.3+ years of Underwriting experience or relevant professional liability experience.Added experience with Liability, D&O, and A&H will be beneficial but not totally necessary as training will be provided.Matric.Appropriate tertiary qualification a preference.RE 5 & FAIS Compliant preferred.Competencies and skillsAdministrative Skills.Attention to Detail.Client Orientation.Communication Skills.Initiative.Teamwork.Comfortable with social media.Self-starting.Strong sales and presentation skills.Solid broker relationships.
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