Established in 1987, Triton Express has evolved from a modest business in Durban into a sophisticated operation with a comprehensive footprint throughout Southern Africa. As a proud member of the Plennegy Group, Triton Express is dedicated to providing reliable and efficient road freight logistics solutions tailored to the diverse needs of our customers. At Triton Express, we pride ourselves on our commitment to excellence, integrity, and innovation. Our skilled staff are dedicated to delivering a superior delivery experience, ensuring that each customer receives an efficient, dependable, and cost-effective service at all times. Join us and be part of a team that values performance, integrity, and leadership.
RESPONSIBILITIES:
Prospecting for new business by opportunity identification, area and business review, making telephonic contact and cold calling
Qualifying potential clients in terms of requirements (volumes, distribution areas, current providers, cargo types etc.) then submitting these to the Sales Manager for consideration in the form of a sales filter
Developing and updating knowledge of your own and competitors service offerings
Gathering market intelligence / information in terms of freight service opportunities, competitor activities and reports, accordingly
Determining customers' needs and demonstrate Triton's services to them to suite their requirements, adding value to their business
Formally present the business proposal
Negotiating prices and credit terms
Working on continuously improving marketing strategies
Achieving agreed sales targets
Planning, organising, following up and communicating progress to client effectively
Input of work to optimise the operations department capability
Updating leads to PENTAGON
Effective management of PENTAGON system & processes
Handling client enquires, queries and problems and facilitating resolutions
Conducting monthly and weekly service call visitations
Identifying and capitalizing on service / sale extension opportunities
Advising rate increases and processing procedural changes
Building client relationships at all levels
Monitoring Client activity
Ensuring that all information from sales is detailed and accurate
Generating accurate quotes for all work requirements
Preparing / submitting weekly new business reports
Monitoring credit applications submitted for approval and expediting
Preparing recommended proposals for Sales Manager's approval
Ensuring that all necessary measures are in place to guarantee Customer satisfaction
REQUIREMENTS:
Grade 12 minimum (Matric)
3 - 4 Years sales experience
MS Word, Excel and PowerPoint software applications
Understanding of Freightware or similar management systems
Selling process and techniques
Basic principles of marketing
Basic understanding of freight processes
Computer operations
New business development (prospecting/cold calling)
Account management
Advanced selling skills
Commercial arithmetic calculations
Writing progress reports / proposals
Conduct formal presentations
Own reliable vehicle
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