Travel Specialist - Fit

DescriptionTo design, quote for, and book journeys to Southern Africa for travellers via overseas agents.ResponsibilitiesAssess client needs in terms of special interests, special needs, and affordability / budgetQuoting of all services requested by clients within the required turnaround timeReservations of all services requested by clientsRespond to written requests and provide written confirmationsLoading reservations on TourplanEnsure confirmation of services with suppliersStay in constant communication with agents regarding the status of reservations, payment requirements, deadlines, and conditions of reservationsArrange Meet and Greets as requiredMaintain contact with tour guides throughout the tourManage client complaints and emergenciesMaintain contact with agentsRequirementsQualifications and ExpertiseMatric / Grade 12Travel & Tourism qualification would be preferable4 years FIT-Tailor Making Tour consulting experience within the tour operating industryTourplan knowledge and execution would be preferableCompetencyKnowledge of customers' needs and productsAbility to negotiate with suppliers for availability and ratesGood Tourism industry knowledgeExcellent South African geographic knowledgeStrong Touring Logistics knowledgeSalaryThe salary for this position is competitive and dependent on relevant experience.
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