RS Recruitment Services is assisting a well-established, international organisation in the TRAVEL INDUSTRY to recruit a TRAVEL / RESERVATIONS CONSULTANT to be based at their offices in DURBAN, WESTVILLE. Market-related salary depending on experience and qualifications.OUR CLIENT, ESTABLISHED OVER 50 YEARS AGO, PROVIDES UNFORGETTABLE HOLIDAYS IN AFRICA AND SOUTH ASIA.Ideal Candidate Qualifications:Matric.A qualification relevant to the travel industry, an advantage.A service-oriented approach.Familiar with reservations processes and procedures.Previous experience in a telephone sales environment.Proven sales ability.Experience selling travel packages/products for African destinations, an advantage.Key Responsibilities:Call clients and consult with them about their needs while giving practical and expert advice, in accordance with the clients' budget and requirements.Prepare and send quotes (flights, accommodation, and transfers/car hire).Follow-up with clients about quotes.Capture bookings.Keep the client updated regarding all booking details, flight times, accommodation, and transport.Submit call reports.Answering of calls professionally and promptly.Attend to queries from agents and clients telephonically and via email.Working Hours:During SA Summer:11:00 - 20:00 Monday to Friday with a one-hour break for lunch.11:00 - 16:00 alternate Saturdays with no break for lunch.Not required to work on UK public holidays (10).Will be required to work on SA public holidays.Leave: 20 working days leave per year.During SA Winter:10:00 - 19:00 Monday to Friday with a one-hour break for lunch.10:00 - 15:00 alternate Saturdays with no break for lunch.Remuneration: Market-related salary depending on experience and qualifications.Please be sure to include the following information in your CV:Date of BirthCitizenshipArea of ResidenceAvailabilityCurrent / Previous SalarySalary ExpectationsReasons for leaving all your positions.If you are not contacted within two weeks, please consider your application unsuccessful.
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